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- Tasks: Handle motor claims from the comfort of your home, ensuring excellent customer service.
- Company: Join a cutting-edge InsurTech that's revolutionising the claims industry with innovative technology.
- Benefits: Enjoy a competitive salary up to £35K, remote work, and support for professional qualifications.
- Why this job: Be part of a friendly team with endless opportunities for growth and a focus on client satisfaction.
- Qualifications: 5 years' experience in motor claims is essential; strong communication and problem-solving skills are a must.
- Other info: Receive top-notch equipment like an Apple MacBook and work in a supportive environment.
The predicted salary is between 20000 - 39999 £ per year.
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and delivering fantastic customer outcomes as a result!
This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role, including a top of the range Apple MacBook with additional screens, and benefiting from an extremely friendly and supportive team environment.
Due to having long-term deals in place with a number of MGA’s, the need has arisen for an experienced Motor Claims Handler to join the team. Candidates from either a Private Motor or Commercial Motor claims background will be considered, but it is essential that you have circa 5 years’ experience. Just as importantly, you will have settled claims, either within an insurance company environment, or via delegated authority at a loss adjusting firm or Third-Party Administrator (TPA).
As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. You should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. You must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
Motor Claims Handler (100% Home employer: Aston Charles
Contact Detail:
Aston Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Handler (100% Home
✨Tip Number 1
Familiarise yourself with the latest trends in the InsurTech industry. Understanding how technology is reshaping claims handling will not only impress your potential employers but also help you demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with professionals in the insurance and claims sectors. Engaging with others in the field can provide valuable insights and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of your problem-solving skills during interviews. Given the emphasis on client service and innovative solutions in this role, having concrete instances ready will showcase your capabilities effectively.
✨Tip Number 4
Highlight your ability to work independently in a home-based environment. Since this role requires self-motivation and excellent task management, be ready to share how you've successfully managed similar situations in the past.
We think you need these skills to ace Motor Claims Handler (100% Home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in motor claims handling. Emphasise your five years of experience and any specific achievements or skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the InsurTech industry and your motivation for applying. Mention your problem-solving skills and client service focus, as these are key attributes for the role.
Highlight Remote Work Skills: Since this is a 100% home-based role, emphasise your ability to work independently and manage tasks effectively without supervision. Provide examples of how you've successfully worked remotely in the past.
Prepare for Potential Interview Questions: Think about common interview questions related to claims handling and customer service. Be ready to discuss how you handle difficult conversations and demonstrate empathy, as these skills are crucial for the position.
How to prepare for a job interview at Aston Charles
✨Showcase Your Experience
Make sure to highlight your five years of experience in motor claims handling. Be prepared to discuss specific cases where you successfully settled claims, as this will demonstrate your expertise and suitability for the role.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled challenging situations in previous roles. This InsurTech values innovative approaches, so showcasing your ability to think outside the box will impress the interviewers.
✨Emphasise Communication Skills
Since the role involves having difficult conversations with clients, practice articulating your thoughts clearly and empathetically. Highlight instances where you've built rapport with clients or resolved conflicts effectively.
✨Express Your Motivation for Remote Work
As this is a 100% home-based position, convey your self-motivation and organisational skills. Share strategies you use to stay productive while working independently, which will reassure them of your ability to thrive in a remote environment.
