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- Tasks: Keep public areas clean and tidy, responding to guest requests.
- Company: WGC is the UK's top hotel services company, enhancing guest experiences for millions.
- Benefits: Enjoy a supportive work culture with opportunities for growth and development.
- Why this job: Join a diverse team that values individuality and offers real career progression.
- Qualifications: Previous housekeeping experience is a plus, but we value your attitude more!
- Other info: We are a Disability Confident Employer, committed to inclusivity.
The predicted salary is between 24000 - 33600 £ per year.
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Public Area Cleaner, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.
Your role will include:
- The ability to keep all public areas neat, vacuumed and dusted.
- Makes sure mirrors, furniture, floors, elevators and doors are clean and mark-free.
- Removes all trash from areas.
- The ability to regularly check Lobby Restrooms and make sure all surfaces are clean.
- Restocks all supplies including toilet paper, soap and hand towels.
- The ability to respond to guest requests and inquiries while in the lobby.
- The ability to spot clean all furniture and keep it in its proper place.
- The ability to clean all brass in the public areas.
- The ability to maintain all equipment and supplies and use them in a proper manner.
- To be aware and make full use of recycling facilities within the service areas.
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Public Area Cleaner employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Cleaner
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and practices used in the hospitality industry. Understanding the expectations for cleanliness and guest experience can help you stand out during the interview.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've handled guest requests or complaints in previous roles. This will show that you can maintain a positive atmosphere while performing your cleaning duties.
✨Tip Number 3
Research WGC and their commitment to diversity, equity, and inclusion. Being able to discuss how you align with their values during the interview can make a strong impression.
✨Tip Number 4
Prepare to discuss your ability to work in a team environment. Highlight any past experiences where you collaborated with others to achieve a common goal, as teamwork is essential in housekeeping roles.
We think you need these skills to ace Public Area Cleaner
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Public Area Cleaner. Highlight your relevant experience in housekeeping and how it aligns with the role.
Tailor Your CV: Customise your CV to reflect your skills and experiences that are most relevant to the position. Emphasise any previous housekeeping roles, your attention to detail, and your ability to maintain cleanliness in public areas.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering excellent guest experiences. Mention specific examples of how you've successfully managed cleaning tasks or responded to guest requests in the past.
Highlight Soft Skills: In your application, emphasise soft skills such as communication, teamwork, and adaptability. These are crucial for responding to guest inquiries and working effectively within a team.
How to prepare for a job interview at WGC Ltd.
✨Show Your Attention to Detail
As a Public Area Cleaner, attention to detail is crucial. During the interview, highlight your ability to notice small details that others might overlook, such as dust on surfaces or smudges on mirrors. Share specific examples from your past experience where your keen eye made a difference.
✨Demonstrate Your Customer Service Skills
Since you'll be interacting with guests, it's important to showcase your customer service skills. Prepare to discuss how you've handled guest inquiries or requests in previous roles. Emphasise your friendly attitude and willingness to go the extra mile to ensure guest satisfaction.
✨Familiarise Yourself with Cleaning Protocols
Understanding cleaning protocols and safety measures is essential for this role. Before the interview, brush up on common cleaning practices and any relevant health and safety regulations. This will show that you take the role seriously and are prepared to maintain a safe environment.
✨Express Your Commitment to Sustainability
WGC values recycling and sustainability. Be ready to discuss how you can contribute to these efforts in your role. Mention any previous experience you have with recycling initiatives or environmentally friendly cleaning products, demonstrating your alignment with the company's values.
