At a Glance
- Tasks: Welcome visitors, manage reception duties, and maintain a friendly environment.
- Company: Cerebral Palsy Cymru supports families in Wales with children who have cerebral palsy.
- Benefits: Gain valuable experience, develop skills, and receive recognition for your volunteer work.
- Why this job: Make a real difference in the community while being part of a supportive team.
- Qualifications: No specific qualifications required; just a friendly attitude and willingness to help.
- Other info: Flexible hours available, and we welcome applications in Welsh.
Cerebral Palsy Cymru is a national centre of excellence for families in Wales with children who have cerebral palsy. Our specialist team of physiotherapists, occupational therapists and speech and language therapists work together to help each child. Our family support service offers a listening ear, advice and support. We work from our childrenβs centre in Llanishen, Cardiff but also provide therapy sessions out in the community, all across Wales.
As Volunteer Receptionist, you will be the first face visitors to our therapy centre see. Your responsibilities will include welcoming and signing in visitors, providing refreshments, and maintaining the reception area.
Duties and Responsibilities:
- Customer service
- Cash handling
- Handling post
- Housekeeping
Hours: Flexible (Tuesday to Friday, 09:00 β 17:00)
Benefits:
- Gain valuable experience in customer service and reception work.
- Contribute to a meaningful cause and make a difference in the community.
- Develop interpersonal and teamwork skills.
- Become part of a supportive and friendly volunteer community.
- References and recognition for your volunteer work after three months.
- Tempo Time Credits.
How to Apply: Please contact the volunteering team at volunteering@cerebralpalsycymru.org to register your interest. We welcome Welsh-speakers and applications in Welsh.
Volunteer Receptionist employer: Volunteer Cardiff
Contact Detail:
Volunteer Cardiff Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Volunteer Receptionist
β¨Tip Number 1
Familiarise yourself with the mission and values of Cerebral Palsy Cymru. Understanding their commitment to supporting families will help you convey genuine enthusiasm during any conversations or interviews.
β¨Tip Number 2
Consider volunteering in similar roles or environments to gain relevant experience. This will not only enhance your skills but also demonstrate your commitment to community service, which is highly valued by organisations like Cerebral Palsy Cymru.
β¨Tip Number 3
Network with current or past volunteers at Cerebral Palsy Cymru. They can provide insights into the role and the organisation, and may even offer tips on how to stand out as a candidate.
β¨Tip Number 4
Prepare to discuss your customer service skills and experiences in detail. As a Volunteer Receptionist, you'll be the first point of contact, so showcasing your ability to handle various situations with grace will be crucial.
We think you need these skills to ace Volunteer Receptionist
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities of a Volunteer Receptionist. Highlight key skills such as customer service and cash handling that are essential for the role.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or reception roles. Use specific examples to demonstrate your skills and how they relate to the duties outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for helping families and your interest in the role. Mention any previous volunteer work or experiences that showcase your interpersonal skills and commitment to community service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for a receptionist role.
How to prepare for a job interview at Volunteer Cardiff
β¨Show Your Warmth
As a Volunteer Receptionist, you'll be the first point of contact for visitors. Make sure to convey warmth and friendliness during your interview. Practice a welcoming smile and positive body language to demonstrate your ability to create a comforting environment.
β¨Highlight Customer Service Experience
Discuss any previous experience you have in customer service roles. Even if it's informal, sharing examples of how you've helped others or managed inquiries can showcase your suitability for this role.
β¨Demonstrate Team Spirit
Cerebral Palsy Cymru values teamwork. Be prepared to talk about your experiences working in teams, how you contribute to group dynamics, and your willingness to support colleagues and visitors alike.
β¨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the organisation and its mission. This shows your genuine interest in the role and helps you understand how you can contribute to their important work.