SAMPLES CO-ORDINATOR

Who we are:

Be part of a bold new chapter in content creation through a ground-breaking collaboration between M&S and Production Factory. Together, we’re launching a dynamic new creative hub at the iconic Big Sky Studios – a purpose-built space to spark imagination, foster creativity and deliver excellence. This is more than a job; it’s a rare opportunity to help shape the visual identity of one of Britain’s best loved brands.

Summary of role:

As a Samples Coordinator you will play a pivotal role in supporting the Samples Manager and work closely with the Production Factory styling and M&S teams co-ordinating samples for eCommerce and digital shoots. You will work as part of the samples team overseeing the scanning and intake of samples upon arrival at Big Sky studios and work closely with the styling team to ensure a smooth and timely flow of samples in and out of the studio. This role is key to maintaining accurate tracking throughout the entire sample lifecycle—from initial delivery, through the shoot process, to the final return to M&S.

Responsibilities & Duties:

• Work closely with the Samples Manager and M&S team to streamline the sample management process, ensuring smooth logistics from product arrival at Big Sky, to shoots and then return to M&S.
• Work with complex product trackers and trafficking software with high volumes of data to assess sample availability.
• Unpack deliveries on arrival to the studio and log items in the system.
• Track samples using internal software LetsFlo, ensuring proper logging and preparation for studio shoots.
• Support the movement of samples, ensuring that each sample is properly catalogued on arrival and handed off to the appropriate teams, while maintaining accurate records of sample status for easy access and reporting.
• Collaborate with the styling team, ensuring all samples are properly organised on rails and prepped for styling sessions and shoots.
• Assist styling with the physical organisation of samples in and out the relevant studios and then movement into post-production teams after shoots so they can be colour matched and returned to M&S.
• Arrange products to be returned to client after shoots are completed.
• Respond to ad-hoc queries, prep products for re-shoots where necessary, organise product for additional shooting requirements, ensuring all necessary information is logged and communicated efficiently across teams.
• Support M&S and the styling teams with sourcing products from in store or from .com.

WORKING FOR PRODUCTION FACTORY HAS NEVER BEEN SO REWARDING…

• Great workplace at a new state-of-the-art content studio in the heart of London
• Free home cooked lunches with changing menu delivered by our talented in-house chefs
• 20 days annual leave, plus bank holidays.
• Company Pension scheme
• Family is massively important to us, so we have a broad range of family-friendly working policies in place, including enhanced maternity, paternity, and adoption leave
• As an equal opportunity’s employer, The Production Factory is committed to equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.