At a Glance
- Tasks: Lead the clothing department, manage stock, and ensure top-notch customer service.
- Company: Join a charity focused on community and inclusivity, making a real impact.
- Benefits: Enjoy flexible hours, discounts, a solid retirement plan, and wellness support.
- Why this job: Be part of a vibrant team, drive creative fundraising, and develop your leadership skills.
- Qualifications: Experience in supervising teams, strong communication skills, and adaptability are key.
- Other info: Must be 18+; DBS check required for employment.
The predicted salary is between 24000 - 36000 £ per year.
Taking responsibility for the commercial running of the clothing/fashion department. This includes display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income.
Working alongside the superstore management team to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing.
Leading by example and providing excellent customer and supporter service.
Supporting the organisation and delivery of creative fundraising events for your store
Deputising for the superstore management team by assuming additional responsibilities including supervision of colleagues and volunteers, assisting with team training and undertaking keyholder responsibilities when required.
There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role., Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please or contact us at .
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Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Experience of supervising and inspiring a diverse team of people.
Comfort working in a vibrant and fast-paced customer facing environment.
The ability to create relationships and communicate well.
Commercial awareness.
Adaptability to changing situations.
Creativity and an ability to use your initiative and provide direction to a team.
Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
Our retail teams also have access to confidential wellbeing support from the Retail Trust.
Retail Supervisor (Crayford Superstore) employer: Cancer Research UK
Contact Detail:
Cancer Research UK Recruiting Team
+442034698400
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (Crayford Superstore)
✨Tip Number 1
Familiarize yourself with the latest trends in retail and fashion. Understanding current styles and customer preferences will help you stand out during the interview, as you'll be able to discuss how you can enhance the clothing department's appeal.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or project in the past. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.
✨Tip Number 3
Demonstrate your commercial awareness by researching the store's performance metrics and understanding how they relate to the role. Being able to discuss specific targets and how you can contribute to achieving them will make a strong impression.
✨Tip Number 4
Prepare to discuss your adaptability in fast-paced environments. Share experiences where you've successfully navigated changes or challenges, as this will show that you're ready to handle the dynamic nature of retail.
We think you need these skills to ace Retail Supervisor (Crayford Superstore)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Retail Supervisor position. Highlight key responsibilities such as stock management, customer service, and team leadership in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in retail supervision, merchandising, and customer service. Use specific examples that demonstrate your ability to lead a team and meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the charity's mission. Mention how your skills align with the requirements of the role and your commitment to providing excellent customer service.
Highlight Your Flexibility: Emphasize your adaptability and willingness to work on a rota basis. Provide examples of how you've successfully managed changing situations in previous roles, showcasing your ability to thrive in a fast-paced environment.
How to prepare for a job interview at Cancer Research UK
✨Show Your Commercial Awareness
Be prepared to discuss your understanding of retail operations, especially in the clothing and fashion sector. Highlight any previous experience you have with stock management, merchandising, and achieving sales targets.
✨Demonstrate Leadership Skills
Since the role involves supervising colleagues and volunteers, share examples of how you've successfully led a team in the past. Emphasize your ability to inspire and motivate others, as well as your experience in training new staff.
✨Emphasize Customer Service Excellence
Prepare to talk about your approach to providing outstanding customer service. Share specific instances where you went above and beyond to meet customer needs or resolve issues, as this is crucial for the role.
✨Be Ready for Practical Questions
Expect questions related to manual handling and physical activity, as these are part of the daily duties. Be honest about your physical capabilities and readiness to engage in such tasks, while also discussing your adaptability to changing situations.