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- Tasks: Join our team as a Room Attendant, cleaning and maintaining guest rooms to high standards.
- Company: WGC is the UK's top hotel services company, enhancing guest experiences for millions annually.
- Benefits: Enjoy flexible hours, life insurance, discounts at 50 retailers, and up to £10,000 training budget.
- Why this job: This role offers career progression, training opportunities, and a supportive, inclusive culture.
- Qualifications: Previous housekeeping experience is a plus, but we value enthusiasm and a willingness to learn.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for everyone.
Novotel Birmingham Airport, Birmingham Airport, Marston Green, Birmingham, B26 3QL
Rate: £13.45 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
- DiscountStore with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.
Your role will include:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper.
If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific duties of a Room Attendant. Understanding the importance of cleanliness and guest satisfaction will help you demonstrate your commitment during the interview.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles. Even if it's not directly related, showcasing transferable skills can make you stand out to the hiring manager.
✨Tip Number 3
Research WGC and their values, especially their commitment to diversity and inclusion. Being able to discuss how you align with their culture can give you an edge in the interview.
✨Tip Number 4
Prepare questions to ask during your interview about career progression and training opportunities. This shows your enthusiasm for growth within the company and your long-term interest in the role.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Room Attendant. Familiarise yourself with the tasks mentioned in the job description, such as cleaning guest rooms and providing a great guest experience.
Tailor Your CV: Customise your CV to highlight relevant experience in housekeeping or customer service. Emphasise any previous roles that involved similar responsibilities, and showcase your ability to work in a team and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work for WGC and how your skills align with their values, particularly around diversity and inclusion.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at WGC Ltd.
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain high standards of cleanliness and organisation. Mention specific tasks that required meticulousness, as this will demonstrate your suitability for the role.
✨Emphasise Your Customer Service Skills
The role involves providing a great guest experience, so be prepared to discuss how you've handled customer interactions in the past. Share examples of how you went above and beyond to ensure guests were satisfied, as this will show your commitment to excellent service.
✨Be Ready to Discuss Teamwork
You'll be working closely with the housekeeping team, so it's important to convey your ability to work well with others. Prepare examples of successful teamwork from your previous roles, focusing on how you contributed to a positive team environment.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
