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- Tasks: Lead a dynamic team to deliver exceptional food experiences and manage daily cafe operations.
- Company: Join Compass Group UK&I, a leader in catering with 6,000 venues across the UK.
- Benefits: Enjoy competitive pay, flexible shifts, and fantastic learning opportunities.
- Why this job: Be part of a vibrant culture that celebrates individuality and rewards hard work.
- Qualifications: Previous experience in a similar role and strong leadership skills are essential.
- Other info: Diversity is our strength; we value unique talents and backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full-time basis, contracted to 40 hours per week.
As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you will have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s an idea of what your shift patterns will be: Variable shifts.
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Cafe Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
As part of Compass, you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!
Assistant Cafe Manager - Costa employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cafe Manager - Costa
✨Tip Number 1
Familiarise yourself with Costa's brand values and customer service standards. Understanding what makes their customer experience exceptional will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Network with current or former employees of Compass Group UK&I. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss specific examples from your past roles where you've successfully managed teams or improved customer service. Highlighting these experiences will showcase your capability to excel in the Assistant Cafe Manager position.
✨Tip Number 4
Show your enthusiasm for personal development and upskilling. Mention any relevant training or courses you've completed, as this aligns with the company's commitment to investing in its people and can set you apart from other candidates.
We think you need these skills to ace Assistant Cafe Manager - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry, particularly any roles where you managed teams or provided exceptional customer service. Use keywords from the job description to demonstrate your fit for the Assistant Cafe Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to motivate a team. Mention specific examples from your previous roles that align with the responsibilities listed in the job description, such as managing inventories or training staff.
Showcase Your Skills: In your application, emphasise your communication and organisational skills. Provide examples of how you've successfully managed tasks in a fast-paced environment, as this is crucial for the role of Assistant Cafe Manager.
Highlight Your Ambition: Express your motivation to grow within the company. Mention any relevant training or upskilling you've pursued in the past, and how you plan to continue developing your career in the catering industry.
How to prepare for a job interview at Chartwells Independent
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for exceptional customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in your previous roles.
✨Demonstrate Team Leadership Skills
Highlight your experience in managing teams effectively. Discuss how you motivate and support your colleagues, ensuring everyone is on task and working towards common goals. Be prepared to share a situation where your leadership made a difference.
✨Prepare for Operational Questions
Expect questions about managing inventories, budgets, and operational processes. Brush up on your knowledge of these areas and be ready to discuss how you've successfully handled similar responsibilities in the past.
✨Emphasise Your Communication Skills
Strong communication is key in this role. Be ready to demonstrate how you liaise between team members and management. Provide examples of how effective communication has helped resolve issues or improve team performance in your previous jobs.
