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- Tasks: Be the friendly face of our casino, ensuring guests have a fantastic gaming experience.
- Company: Grosvenor Casino is a leading entertainment venue known for its vibrant atmosphere and customer focus.
- Benefits: Enjoy a fun work environment, team collaboration, and opportunities for personal growth.
- Why this job: Join us to create memorable experiences while working in a dynamic and exciting setting.
- Qualifications: Bring a positive attitude, hospitality experience, and a passion for electronic gaming.
- Other info: Embrace change and be part of a team that values service and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
As an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests' expectations.
You will:
- Get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Work with your colleagues to provide efficient and dynamic service across leisure, food and beverage
- Ensure you keep your customers informed of the latest developments in electronic gaming and in our online offer, with the intention of them becoming members of Grosvenor online.
- Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and always promote and champion safer gambling
Qualifications:
- Positive attitude
- Experience of working successfully in a hospitality role
- Knowledge of and passion for electronic gaming
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
Electronic Gaming Host employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electronic Gaming Host
✨Tip Number 1
Familiarise yourself with the latest trends in electronic gaming. Being knowledgeable about popular games and new technologies will help you engage with customers and show your passion for the industry.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions and ensure you can create a welcoming atmosphere.
✨Tip Number 3
Network with professionals in the hospitality and gaming sectors. Attend local events or join online forums to connect with others who can provide insights and tips about working in this field.
✨Tip Number 4
Demonstrate your teamwork abilities by sharing examples of how you've successfully collaborated with colleagues in past roles. This will highlight your fit for the collaborative environment at Grosvenor Casino.
We think you need these skills to ace Electronic Gaming Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Grosvenor Casino is looking for in an Electronic Gaming Host. Highlight your passion for customer service and any relevant experience in hospitality or gaming.
Tailor Your CV: Make sure your CV reflects your experience in hospitality and any knowledge of electronic gaming. Use specific examples that demonstrate your ability to create memorable experiences for customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how you embody their values of Service, Teamwork, Ambition, Responsibility, and Solutions, and how you can contribute to a fun and engaging atmosphere.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Grosvenor Casinos Limited
✨Show Your Passion for People
As an Electronic Gaming Host, your love for customer interaction is key. Be prepared to share examples of how you've created memorable experiences for guests in previous roles, highlighting your enthusiasm and dedication to service.
✨Demonstrate Your Knowledge of Electronic Gaming
Familiarise yourself with the latest trends and developments in electronic gaming. During the interview, discuss your personal experiences with gaming and how you can use that knowledge to enhance the customer experience at Grosvenor Casino.
✨Emphasise Teamwork and Collaboration
This role requires working closely with colleagues across various departments. Be ready to provide examples of how you've successfully collaborated in past roles, showcasing your ability to work as part of a team to deliver exceptional service.
✨Prepare for Regulatory Questions
Understanding regulations around alcohol licensing and food safety is crucial. Brush up on these topics and be ready to discuss how you would ensure compliance while still providing a fun and engaging atmosphere for customers.
