Rota Co-ordinator Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

An exciting opportunity has arisen within the Medicine Business Unit, based at NSECH. We are seeking a motivated and conscientious individual to work within our fast-paced Medicine Rota Team. This role is pivotal in supporting the day-to-day management of the medical & alternative workforce rotas, ensuring that appropriate levels of staff and clinical safety are maintained at all times.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

• Ensure that rota information for doctors and alternative workforce across Medicine & Emergency Care Trust-wide (NSECH, Alnwick, Hexham, North Tyneside and Wansbeck) is processed in accordance with policies and procedures.
• Investigate rostering enquiries & queries from staff and provide assistance and advice as required.
• Co-ordinate rotas across the business unit to ensure maximal cover and that any reported/identified gaps are covered in a timely manner or escalated following agreed processes.
• Develop spreadsheets, publish rotas on the e-roster system and generate information reports.
• Use e-rostering system on a daily basis to monitor leave requests and ensure the system is kept up to date with any changes.
• Deputise for Lead Rota Co-ordinator when absent short-term, attend meetings and take notes to be shared with the team.
• Support daily, weekly and monthly tasks to ensure a high level of delivery across the team.
• Support the Lead Rota Co-ordinator and the Rota Manager to ensure that information is collected and recorded accurately in preparation for writing and maintaining rotas.
• Generate rotas, seek approval for their publication and ensure they are accurate and support clinical teams to enable them to deliver high quality, safe patient care.
• Work as part of a team to ensure the publication of rotas is achieved within agreed deadlines.
• Monitor leave entitlements to ensure doctors and alternative workforce have their leave allocated and approved in a timely manner.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England.

Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost-effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well, it isn’t; this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way!

Please read ‘applicant guidance notes’ before submitting your application.

• Provide and receive routine information using verbal and written/electronic communication.
• Needs to be able to communicate on all levels and will build relationships with Workforce, HR, Learning & Development and PostGrad Teams as well as other rota co-ordinators and external Agency for Doctors and Lead Employer Trust.
• Communicate daily with customers both internally and externally to the organisation.
• Communicate complex or sensitive roster information which may be seen as complicated into an easily understood format. This includes gathering information such as part-time working / non-working days / leave requests / on-call needs / OH advice and matching this against wider team requirements.
• Work closely with the clinical teams, other rota co-ordinators, Rota Manager and liaising with Operational Service Managers, identifying conflicts in rota schedules and using diplomacy and tact to suggest possible resolutions.
• Attend meetings, take notes and communicate back to team.
• Must be able to demonstrate the English language proficiency level required for this post as it requires a considerable amount of verbal and written communications.

This advert closes on Friday 10 Jan 2025.

Proud member of the Disability Confident employer scheme. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.