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- Tasks: Provide secretarial support to the busy Neurology Department at Southmead Hospital.
- Company: Join North Bristol NHS Trust, dedicated to diverse and inclusive healthcare.
- Benefits: Enjoy a part-time role with flexible hours and opportunities for growth.
- Why this job: Be part of a supportive team making a real impact in patient care.
- Qualifications: Previous secretarial experience and strong communication skills are essential.
- Other info: Applications close as soon as enough candidates apply, so act fast!
The predicted salary is between 24071 - 25674 £ per year.
Main area: Neurology
Grade: Band 3
Contract: Permanent
Hours: Part time - 18.75 hours per week (Monday - Friday across 3 days)
Site: Southmead Hospital
Town: Bristol
Salary: £24,071 - £25,674 pro rata
Salary period: Yearly
Closing: 06/01/2025 08:00
Job overview
We are looking for a reliable and enthusiastic individual with excellent organisational and administrative skills to provide an efficient secretarial service to the Neurology Department at Southmead Hospital.
Main duties of the job
- The post holder must have extremely good computer and communication skills, as well as being a team player and have an ability to use their own initiative.
- The ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.
- Previous secretarial/administrative experience is essential and experience in a Medical Secretary role with knowledge of medical terminology would be an advantage.
Working for our organisation
This role is to support our Neurology team within the Neurological and Musculoskeletal Sciences Division (NMSK). You will work within a team to provide secretarial and administrative support. You will liaise with all staff within the NMSK department to ensure the smooth running of the service, working to deadlines, dealing with daily queries including telephone management and cross cover to manage annual leave and sickness absence.
Detailed job description and main responsibilities
- Responsible for processing clinic letters/test result letters general correspondence, and other tasks required by the department.
- Receive, sort and prioritise daily correspondence.
- Monitor waiting lists proactively.
- Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.
- Photocopying/filing and other administrative duties to ensure the efficient running of the office.
- Prioritise sometimes conflicting department requirements, independently of, or with consultants and other secretarial support to meet deadlines – i.e. 5 day turnaround for clinics.
- Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.
- Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
- To provide secretarial cover and undertake general office duties as necessary within the department.
- To effectively deal with incoming mail for clinicians.
- Such other reasonable duties, appropriate to a Band 3.
Person specification
- Experience
- Qualification
- Skills and knowledge
- Enjoy team working.
- Excellent telephone and communication skills.
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Medical Secretary employer: North Bristol NHS Trust
Contact Detail:
North Bristol NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Familiarise yourself with medical terminology relevant to neurology. This will not only help you understand the role better but also demonstrate your commitment and knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former medical secretaries, especially those in neurology. They can provide valuable insights into the day-to-day responsibilities and expectations of the role, which can be beneficial for your preparation.
✨Tip Number 3
Practice your communication skills, particularly over the phone. As a medical secretary, you'll need to handle queries from patients and staff efficiently, so being articulate and confident is key.
✨Tip Number 4
Be prepared to discuss how you manage competing priorities and work under pressure. Think of specific examples from your past experience that showcase your organisational skills and ability to meet deadlines.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous secretarial or administrative roles. Emphasise your organisational skills and ability to work under pressure, as these are crucial for the Medical Secretary position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Mention your familiarity with medical terminology and your communication skills, as well as your enthusiasm for supporting the Neurology team.
Highlight Relevant Skills: In your application, clearly outline your computer skills and any experience you have with managing correspondence and prioritising tasks. This will demonstrate your capability to handle the busy environment of the Neurology Department.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Medical Secretary role.
How to prepare for a job interview at North Bristol NHS Trust
✨Know Your Medical Terminology
Familiarise yourself with common medical terms, especially those related to neurology. This will not only help you understand the role better but also impress the interviewers with your knowledge.
✨Demonstrate Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or prioritised workloads in previous roles. Being able to showcase your organisational skills is crucial for a Medical Secretary position.
✨Practice Communication Scenarios
Since the role involves liaising with patients and staff, practice handling various communication scenarios. This could include dealing with difficult queries or managing sensitive information professionally.
✨Show Enthusiasm for Teamwork
Express your willingness to work collaboratively within a team. Highlight any past experiences where you contributed to a team’s success, as this is essential in a busy department like Neurology.
