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- Tasks: Join our bar team and deliver excellent service in a lively pub environment.
- Company: Shepherd Neame is Britain's oldest brewer, with over 300 years of history and a commitment to quality.
- Benefits: Enjoy competitive pay, tips, discounts on food and drink, and flexible hours.
- Why this job: Be part of a vibrant team in a welcoming atmosphere while gaining valuable hospitality experience.
- Qualifications: No prior experience needed; just bring your passion for people and a positive attitude.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
Shepherd Neame is on the lookout for part-time Bar Team Members to join us. If you love hospitality, are a people person, and enjoy being on the front line in a busy role; this may be just the job for you. The Limes is a traditional pub located in the heart of Faversham, Kent, a short walk from the railway station and minutes from the town centre. It has a first-floor function area with a private bar, and also boasts a delightful courtyard garden.
At Shepherd Neame, we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity. If you haven’t got any previous hospitality experience, please do not worry. As long as you are over 18 years old and possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
WHAT'S IN IT FOR YOU?
- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on hundreds of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame may be Britain’s oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited for this role, we would welcome your application regardless of age, disability status, ethnicity, gender, religion, or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
Bar Team Member employer: Shepherd Neame Ltd
Contact Detail:
Shepherd Neame Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Member
✨Tip Number 1
Familiarise yourself with the local area and the pub's offerings. Knowing the menu and any special events can help you engage with customers and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your people skills during any interactions, whether in person or over the phone. Being friendly and approachable can make a lasting impression on the hiring team.
✨Tip Number 3
Show your passion for hospitality by discussing any relevant experiences, even if they are not directly related to bar work. This could include volunteer roles or customer service positions.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Since this is a part-time role, showing that you can work varied shifts will make you a more attractive candidate.
We think you need these skills to ace Bar Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar Team Member. Highlight your people skills and any relevant experience, even if it's informal.
Tailor Your CV: Make sure your CV reflects your personality and enthusiasm for hospitality. Include any customer service experience, even if it’s from outside the hospitality sector, and emphasise your willingness to learn.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for working in a busy environment and your ability to provide excellent customer service. Mention why you want to work at Shepherd Neame specifically.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Shepherd Neame Ltd
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share any experiences you've had, even if they're informal, that demonstrate your enthusiasm for providing great service and interacting with people.
✨Emphasise Teamwork Skills
Since this role involves working closely with others, highlight your ability to work as part of a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, whether in a job or a group project.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer service situations. Be ready to discuss how you would greet customers, manage difficult situations, or ensure a positive experience for guests, as these are key aspects of the role.
✨Ask Questions About the Role
Demonstrate your interest in the position by preparing thoughtful questions to ask the interviewer. Inquire about the training process, team dynamics, or opportunities for growth within the company to show that you're serious about the role.
