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For Companies At a Glance
- Tasks: Serve customers, take orders, prepare drinks, and maintain a clean café environment.
- Company: Join a vibrant café known for its friendly atmosphere and great coffee.
- Benefits: Enjoy employee discounts, extra holiday, a pension scheme, and comprehensive training.
- Why this job: Perfect for those who love customer interaction and want to work in a fun, dynamic setting.
- Qualifications: No prior experience needed; just bring your enthusiasm and a friendly attitude!
- Other info: Flexible 18-hour work week, ideal for students balancing studies and work.
Café assistants are responsible for a range of tasks that contribute to the smooth operation of the café. Providing excellent customer service will be your primary responsibility, greeting customers, taking orders, and handling inquiries in a friendly and helpful manner.
You would be responsible for preparing hot and cold drinks, as well as serving counter food and processing customer payment transactions. Good housekeeping of the café environment and following health and safety regulations is essential.
As a valued member of the team, you can expect benefits like employee discount, additional holiday (including your birthday day off), pension scheme, and full on-the-job training!
Hours of this position are 18 per week over a flexible rota.
Cafe Assistant employer: QD Stores Ltd
Contact Detail:
QD Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Assistant
✨Tip Number 1
Familiarise yourself with our café's menu and offerings. Knowing the drinks and food items inside out will not only help you answer customer queries confidently but also show your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock café setting. This will help you become comfortable with greeting customers, taking orders, and handling inquiries in a friendly manner.
✨Tip Number 3
Research health and safety regulations relevant to cafés. Being knowledgeable about these guidelines will demonstrate your commitment to maintaining a safe and clean environment for both customers and staff.
✨Tip Number 4
Show your passion for teamwork during any interactions with us. As a café assistant, you'll be part of a team, so highlighting your ability to work well with others can set you apart from other candidates.
We think you need these skills to ace Cafe Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Cafe Assistant. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Include specific examples of how you've provided excellent service, handled inquiries, or worked in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working in a cafe environment. Mention why you want to work for this particular company and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at QD Stores Ltd
✨Showcase Your Customer Service Skills
As a café assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's handling difficult customers or going the extra mile to ensure satisfaction.
✨Familiarise Yourself with the Menu
Before the interview, take some time to learn about the types of drinks and food the café offers. This will not only show your enthusiasm for the role but also help you answer questions about menu items confidently.
✨Emphasise Teamwork
Cafés thrive on teamwork, so be ready to discuss your experience working in a team environment. Highlight how you contribute to a positive atmosphere and support your colleagues during busy times.
✨Understand Health and Safety Regulations
Since following health and safety regulations is essential, brush up on basic food safety practices. Being able to discuss these during your interview will demonstrate your commitment to maintaining a safe and clean café environment.
