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- Tasks: Lead a team to deliver top-notch neighbourhood services and engage with the community.
- Company: Join PA Housing, a dedicated organisation focused on enhancing community living.
- Benefits: Enjoy hybrid working options and a supportive work culture.
- Why this job: Make a real impact in your community while developing leadership skills.
- Qualifications: A Level or equivalent, plus 3 years in housing and 2 years managing teams.
- Other info: DBS check required; you'll regularly visit residents in their homes.
The predicted salary is between 28800 - 48000 £ per year.
To manage the delivery of our neighbourhood services ensuring we know who is behind our doors, leading from the front setting a positive example and embedding a culture based on visibility, performance, ownership, and accountability. You will work with both internal and external partners to ensure that excellent services are delivered to our customers within our Neighbourhoods. Through proactive communication via a variety of platforms including social media you will help ensure customers are kept updated on what is happening in our neighbourhoods, working with the team to proactively identify and resolve any issues.
This role can offer hybrid working, meaning you will be required to be in the office/neighbourhoods for around 3-4 days a week with the rest being from home; however, we may need you to be in the office more during your probation, whilst you get up to speed.
Some of the key tasks and responsibilities include:
- To effectively manage a team delivering services that is focused on customers, communities and neighbourhoods.
- To empower and motivate the Neighbourhoods Team to consistently meet and exceed performance targets relating to neighbourhood services.
- To proactively manage and effectively resolve underperformance within the Neighbourhood team.
- Ensure that regular communication is shared via a range of tools including face-to-face, photographs, social media, via the PA Housing website, on noticeboards or through PA on tour events.
- Develop and maintain partnerships, both internally and externally, to maximise the impact of joint working and actively promote interagency working throughout the team.
- Demonstrate commitment to PA Housing values and actively promote these behaviours in all relationships to promote a culture consistent with PA Housing values.
To be successful in this role, we’d be looking for the following:
- A Level or equivalent or NVQ Level 4 or equivalent in housing.
- Relevant Landlord and Tenant Law and Practice.
- Current relevant legislation, regulation, and process.
- A minimum of 3 years of experience in a housing environment.
- At least 2 years of experience managing staff performance, including disciplinary and capability.
This role requires the successful candidate to complete a DBS check. A DBS check will show any unspent convictions. This role will be required to visit/support PA Housing residents in their own homes on a regular basis. Therefore, we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action, if any, you have taken since your conviction. Suitable references will also need to be obtained prior to the commencement of employment.
Neighbourhood Team Manager employer: Paragon Asra Housing Limited
Contact Detail:
Paragon Asra Housing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Team Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Neighbourhood Team Manager role. Understanding how to effectively manage a team and deliver excellent neighbourhood services will help you demonstrate your suitability during interviews.
✨Tip Number 2
Showcase your experience in managing staff performance. Be ready to discuss specific examples where you've empowered your team or resolved underperformance, as this is crucial for the role.
✨Tip Number 3
Highlight your communication skills, especially in using various platforms like social media. Being able to effectively engage with customers and keep them informed is a key part of the job.
✨Tip Number 4
Demonstrate your knowledge of relevant legislation and practices in housing. This will show that you are well-prepared to navigate the legal aspects of the role and can ensure compliance within your team.
We think you need these skills to ace Neighbourhood Team Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight how your experience aligns with managing neighbourhood services and team performance.
Tailor Your CV: Customise your CV to reflect relevant experience in housing management and team leadership. Emphasise your achievements in similar roles, particularly those that demonstrate your ability to empower and motivate teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community service and your understanding of the importance of visibility and accountability in neighbourhood management. Use specific examples from your past experiences to illustrate your points.
Prepare for the DBS Check: Be ready to discuss any past convictions during the DBS check process. Prepare a brief explanation of the circumstances and any steps you have taken since then to ensure transparency and build trust with the employer.
How to prepare for a job interview at Paragon Asra Housing Limited
✨Show Your Leadership Skills
As a Neighbourhood Team Manager, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, focusing on how you empowered and motivated them to achieve their goals.
✨Understand the Community
Familiarise yourself with the neighbourhoods you'll be serving. Research any current issues or initiatives within those communities. This will show your commitment to understanding the residents' needs and how you plan to address them.
✨Communicate Effectively
Since the role involves proactive communication, practice articulating your thoughts clearly. Be ready to discuss how you would use various platforms, including social media, to keep residents informed and engaged.
✨Demonstrate Knowledge of Relevant Legislation
Brush up on landlord and tenant law, as well as current housing regulations. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
