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- Tasks: Serve customers, prepare food and beverages, and maintain cleanliness in a vibrant airport setting.
- Company: Join London Southend Airport, a growing hub committed to colleague development and community inclusion.
- Benefits: Enjoy perks like apprenticeships, health coverage, gym discounts, and a supportive wellbeing programme.
- Why this job: Be part of a dynamic team, gain valuable experience, and contribute to positive passenger journeys.
- Qualifications: Customer service experience and knowledge of food safety are essential; teamwork skills are a plus.
- Other info: Flexible shifts available, including early mornings and weekends; perfect for students seeking part-time work.
About London Southend Airport
Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry level role, the sky is the limit here at LSA. As one of the key employers for Southend City, we aim to always ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues. Now is an exciting time as ever to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before.
About the role
Our Food and Beverage department is a key part in providing our passengers with a smooth and positive journey through our airport. Our F&B Assistants work across the premium lounges, bars, restaurants, and cafes in the terminal. The day-to-day responsibilities include:
- Serving customers at their table and at the till point.
- Preparing hot and cold beverages.
- Preparing some hot food items and delivering them to customers' tables.
- Responsible for stock rotation and replenishment.
- Maintaining the cleanliness of equipment, floors, and tables.
- Supporting with stock deliveries.
- Working with my team and colleagues from other departments to consistently deliver exemplary service.
- Embodying the Airport's ‘One Team’ culture and undertaking other activities to support the needs of the business.
- Being available to work any shift during operating hours, including early mornings, late nights, weekends, and bank holidays.
Skills, Knowledge and Expertise
To undertake this role, you should possess the following skills:
- The ability to work independently and as part of a team.
- Experience in customer service.
- Knowledge in Food Safety.
If you require any reasonable adjustments regarding these points, please talk to us during the interview process.
Now that you understand the role and possess the necessary skills, we would like to share more about our outstanding benefits package designed with the wellbeing and job satisfaction of every colleague in mind:
- Apprenticeships – we are proud to offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) all whilst being at work. These courses are fully funded and available in a huge variety of disciplines.
- Medicash - London Southend Airport funds cover for all airport colleagues, giving access to virtual GP & Physio appointments, access to the Skin Vision app, several retail discounts, and with our bespoke healthcare cash plan, you can claim back what you spend on your everyday health expenses.
- Access to a Wellbeing app containing features such as a mood tracker, live chat or telephone counselling service.
- Employee Assistance Programme to confidentially support and provide advice and guidance to our colleagues with all health and legal related issues.
- ‘My Gym Discounts’ giving up to 25% off memberships with over 3,800 gyms throughout the UK.
- Mental Health First Aiders - We are extremely proud to have qualified and experienced mental health first aiders working fulltime at London Southend Airport who are on hand to provide support.
- Cycle to Work Scheme giving a saving of up to 21-39% RRP on bikes and accessories.
- World Duty Free Discount.
Sound good? Hit that apply button, we can’t wait to hear from you!
The pay range for this role is: 11.96 - 11.96 GBP per hour (London Southend Airport)
Food & Beverage Assistant - 9 Month FTC - 15hrs per week employer: London Southend Airport Company Limited
Contact Detail:
London Southend Airport Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - 9 Month FTC - 15hrs per week
✨Tip Number 1
Familiarise yourself with the Food & Beverage offerings at London Southend Airport. Knowing the menu and being able to discuss popular items or special dietary options can really impress during your interview.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous roles. Think about times when you went above and beyond for a customer, as this aligns perfectly with the airport's focus on exemplary service.
✨Tip Number 3
Show your enthusiasm for teamwork. Since the role involves working closely with colleagues from various departments, be prepared to discuss how you’ve successfully collaborated in past jobs to achieve common goals.
✨Tip Number 4
Be flexible with your availability. Highlighting your willingness to work varied shifts, including early mornings and weekends, will demonstrate your commitment to the role and the team at London Southend Airport.
We think you need these skills to ace Food & Beverage Assistant - 9 Month FTC - 15hrs per week
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Food & Beverage Assistant position. Tailor your application to highlight relevant experience in customer service and food safety.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service roles. Emphasise any relevant skills, such as teamwork and the ability to work independently, which are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at London Southend Airport and how you can contribute to their 'One Team' culture.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at London Southend Airport Company Limited
✨Show Your Customer Service Skills
Since the role involves direct interaction with customers, it's crucial to demonstrate your customer service experience. Share specific examples of how you've handled customer queries or complaints in the past, highlighting your ability to remain calm and professional under pressure.
✨Understand Food Safety Basics
Knowledge of food safety is essential for this position. Brush up on key food safety practices and be prepared to discuss them during the interview. This shows that you take the role seriously and are committed to maintaining high standards.
✨Emphasise Teamwork
The job requires working closely with colleagues from various departments. Be ready to talk about your experiences working in a team environment, focusing on how you contribute to a positive team dynamic and support your teammates.
✨Be Flexible with Availability
The role requires flexibility in working hours, including early mornings and weekends. Make sure to express your willingness to work varied shifts and discuss any previous experiences where you successfully managed a flexible schedule.
