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For Companies At a Glance
- Tasks: Support sales with product knowledge and customer service across various channels.
- Company: Join Quirk Ford Chrysler Dodge Jeep Ram, a dynamic dealership in Belfast.
- Benefits: Enjoy flexible hours, unlimited income potential, and comprehensive health benefits.
- Why this job: Gain valuable skills while engaging with customers and creating exciting social media content.
- Qualifications: Tech-savvy individuals with customer service experience and a valid driver's license.
- Other info: Full-time and part-time roles available; Saturday availability is required.
The predicted salary is between 28800 - 43200 £ per year.
Quirk Ford Chrysler Dodge Jeep Ram in Belfast is seeking professional, hard working, and tech-savvy individuals to support our sales team by providing product knowledge and customer service to our customers via in-store, website and social media channels. Both full-time and part-time positions are available. Learn valuable knowledge about the various needs of our clients and our competitive products that will provide you the tools to communicate and engage our customers.
Key Objectives For This Position Include:
- Coordinating and supporting our new owner orientation program
- Encouraging repeat and referral business, as well as ensuring that every customer is satisfied with the delivery and performance of their new vehicle.
- Establishing procedures for addressing customer concerns
- Be the go-to team member to support customers with technology-related questions
- Pro-active creation of social media video content to educate consumers about our vehicles and their technology
- Taking pictures of new/used vehicles for websites
- Performing video walkarounds to display on social media sites
- Maintaining an 85% or higher Ford Pass Activation level
Skills:
- Proficiency with apple and android products
- Computer, email and internet proficiency
- Get along well with other employees of the dealership
- Come to work each day with a plan of work for the day
- Ability to openly communicate with management
- Outgoing personality with expertise at developing relationships
- Saturday availability is needed as well as some evening hours
- Valid U.S. Driver's license
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule: 8 hour shift, Weekends
Education: High school or equivalent (Preferred)
Experience: Social Media: 1 year (Preferred), Photography: 1 year (Preferred), Customer Service: 1 year (Preferred)
License/Certification: Driver's License (Required)
Product Technology Specialist employer: Quirk Auto Group
Contact Detail:
Quirk Auto Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Technology Specialist
✨Tip Number 1
Familiarise yourself with the latest technology trends in the automotive industry. Being tech-savvy is crucial for this role, so understanding how different vehicle technologies work will help you engage effectively with customers.
✨Tip Number 2
Showcase your social media skills by creating a portfolio of content you've produced. This could include videos or posts that demonstrate your ability to educate and engage an audience, which is a key part of the job.
✨Tip Number 3
Practice your customer service skills by volunteering or taking part-time roles that require interaction with clients. This experience will help you develop the outgoing personality needed to build relationships with customers.
✨Tip Number 4
Network with current employees at Quirk Ford Chrysler Dodge Jeep Ram or similar dealerships. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Product Technology Specialist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Product Technology Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, social media, and technology. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully engaged customers or created content in previous roles, showcasing your tech-savvy nature.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Quirk Auto Group
✨Show Your Tech Savvy Side
As a Product Technology Specialist, you'll need to demonstrate your proficiency with both Apple and Android products. Be prepared to discuss your experience with these technologies and how you've used them to assist customers in the past.
✨Highlight Your Customer Service Skills
This role requires excellent customer service abilities. Share specific examples of how you've successfully resolved customer concerns or enhanced their experience, especially in a sales environment.
✨Prepare for Social Media Engagement
Since creating social media content is part of the job, think about how you can contribute to this aspect. Bring ideas for video content or ways to engage customers online, showcasing your creativity and understanding of the platforms.
✨Demonstrate Team Spirit
Quirk Ford values teamwork, so be ready to discuss how you collaborate with others. Share experiences where you've worked effectively within a team, particularly in a fast-paced environment like a dealership.
