Service Advisor

Service Advisor – Hemel Hempstead
Basic Salary – £27,000
OTE – £35,000
Great Benefits Package

Our client, a busy franchised car dealership in Hemel Hempstead, has a requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

1. Meet and Greet Customers
2. Explain to customers the work due to be carried out on their vehicle
3. Accurate completion of courtesy car insurance paperwork
4. Calling customers with progress updates and advising of any work needed
5. Liaising with the Workshop, Parts Department, Valeting Team, and Drivers
6. Invoicing work carried out
7. Invoice explanation and taking payment
8. Quoting, introducing, and selling of Service Plans
9. Ensuring all Warranty paperwork is correctly completed
10. Delivering the highest level of customer service at all times

Experience, Skills & Qualifications

Essential Requirements:

1. 3 years stable face-to-face Customer Service experience
2. Full UK Driving Licence

Desirable Requirements:

1. Motor Trade experience

Remuneration & Benefits

Basic Salary of £28,000
On Target Earnings of £35,000
Great Benefits Package

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