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For Companies At a Glance
- Tasks: Manage client relationships and coordinate projects for bespoke swimming pool designs.
- Company: Join Compass Pools, the UK's top name in luxury swimming pool design and construction.
- Benefits: Enjoy ongoing training, work with high-end clients, and be part of a supportive team.
- Why this job: This role offers a chance to enhance outdoor spaces while developing your project management skills.
- Qualifications: Experience in account management and strong communication skills are essential.
- Other info: Apply now for immediate consideration and kickstart your career in a prestigious industry.
The predicted salary is between 36000 - 60000 £ per year.
A Client Account Manager with strong customer service and project management skills is needed to join the team at Compass Pools, based in Horsham, on a full-time basis.
About Compass Pools
Compass Pools is the UK's leading name in bespoke swimming pool design and construction. With over 20 years of experience, Compass Pools has earned a reputation for transforming outdoor spaces into luxurious havens of relaxation. Known for their craftsmanship, innovation, and unwavering commitment to client satisfaction, they continue to set the standard in the swimming pool industry.
Key Responsibilities
- Client Relationship Management: Build and maintain strong relationships, acting as a trusted advisor throughout project lifecycles.
- Project Coordination: Work with internal teams to ensure projects are completed on time, within budget, and to the highest standards.
- Communication: Provide clients with regular updates, addressing milestones, challenges, and solutions.
- Problem Solving: Proactively manage client queries and concerns, ensuring their satisfaction at every step.
- Contract Management: Handle contracts, invoicing, and payment schedules with precision.
- Upselling and Cross-selling: Identify opportunities to enhance client projects with additional features or services.
Qualifications
- Proven experience in account management or a similar customer-facing role.
- Strong communication, interpersonal, and presentation skills.
- Excellent organisational and time management abilities.
- Proficiency in Microsoft Office Suite.
- Knowledge of the swimming pool industry (desirable).
Benefits
- Opportunity to work with a prestigious brand and high-end clientele.
- Be part of a passionate and supportive team.
- Ongoing training and development opportunities.
Sounds interesting? Click the APPLY button to send your CV for immediate consideration.
Premium Pool Client Account Manager employer: keoshi.com
Contact Detail:
keoshi.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Pool Client Account Manager
✨Tip Number 1
Familiarise yourself with the swimming pool industry. Research current trends, technologies, and customer preferences to demonstrate your knowledge during interviews. This will show Compass Pools that you're genuinely interested in their business.
✨Tip Number 2
Network with professionals in the swimming pool and construction industries. Attend relevant events or join online forums to connect with potential colleagues or clients. Building relationships can give you insights and possibly referrals for the role.
✨Tip Number 3
Prepare examples of how you've successfully managed client relationships in the past. Think about specific challenges you faced and how you resolved them, as this will help you stand out during the interview process.
✨Tip Number 4
Showcase your project management skills by discussing any relevant tools or methodologies you've used. Being able to articulate your experience with coordinating projects will be crucial for this role at Compass Pools.
We think you need these skills to ace Premium Pool Client Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and customer service. Emphasise any project management skills and your ability to build strong client relationships, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the swimming pool industry and your understanding of Compass Pools' reputation. Mention specific examples of how you've successfully managed client accounts or projects in the past.
Highlight Relevant Skills: In your application, clearly outline your communication, organisational, and problem-solving skills. Use bullet points to make these stand out, especially if you have experience with Microsoft Office Suite or similar tools.
Show Enthusiasm for the Brand: Express your enthusiasm for working with a prestigious brand like Compass Pools. Research their projects and mention any that resonate with you, demonstrating your genuine interest in contributing to their success.
How to prepare for a job interview at keoshi.com
✨Showcase Your Customer Service Skills
As a Client Account Manager, your ability to build strong relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, highlighting your communication and problem-solving skills.
✨Demonstrate Project Management Experience
Compass Pools values project coordination. Be ready to discuss specific projects you've managed, focusing on how you ensured they were completed on time and within budget. Use metrics or outcomes to illustrate your success.
✨Know the Company and Industry
Familiarise yourself with Compass Pools and the swimming pool industry. Understanding their reputation for craftsmanship and innovation will help you align your answers with their values and demonstrate genuine interest.
✨Prepare for Upselling Scenarios
Since upselling and cross-selling are part of the role, think of ways you can enhance client projects. Prepare to discuss how you've identified opportunities in previous roles and how you approached those conversations with clients.
