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- Tasks: Join our team to deliver exceptional customer experiences in a fast-paced food environment.
- Company: Compass Group is dedicated to investing in its people and celebrating individuality.
- Benefits: Enjoy opportunities for growth, recognition, and a supportive work culture.
- Why this job: Be part of a passionate team that values customer service and personal development.
- Qualifications: A can-do attitude and teamwork skills are essential; catering experience is a plus but not required.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Northern Ireland on a full-time basis, contracted to 35 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Key Responsibilities:- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Northern Ireland and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mindset
- Have experience within a similar catering-related role, but this isn’t essential.
At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Customer Service Assistant employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion shine through. This will help you connect with the team and demonstrate that you're a great fit for the role.
✨Tip Number 2
Familiarise yourself with the company’s values and mission. Understanding what Compass Group stands for will allow you to align your responses and showcase how your personal values match theirs, making you a more appealing candidate.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since this role requires collaboration, think of specific examples where you've successfully worked as part of a team, especially in high-pressure situations. This will highlight your ability to thrive in a busy environment.
✨Tip Number 4
Research common food handling and hygiene standards relevant to the role. Being knowledgeable about these practices will not only impress your potential employers but also show that you take safety seriously, which is crucial in the food industry.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or catering roles. Emphasise your teamwork skills and any instances where you've gone above and beyond for customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and people. Mention specific examples of how you've delivered excellent customer service in the past and express your enthusiasm for joining the Compass Group.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as time management, reliability, and a safety-first mindset. Use keywords from the job listing to demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chartwells Independent
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what they are looking for.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, be prepared to discuss your experiences working in teams. Highlight instances where you collaborated effectively with others to achieve a common goal, showcasing your ability to thrive in a busy environment.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess how you handle pressure and busy situations. Think of examples from previous roles where you successfully managed multiple tasks at once, and be ready to explain your strategies for staying organised and efficient.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, even if you don't have extensive experience in catering. Showing that you understand the importance of health and safety regulations will demonstrate your commitment to maintaining high standards in the workplace.
