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For Companies At a Glance
- Tasks: Join our team as a Sales Assistant, delivering top-notch customer service and boosting sales.
- Company: Charles Tyrwhitt makes it easy for men to dress well with stylish, sustainable solutions.
- Benefits: Enjoy bonuses, a uniform allowance, cycle schemes, and fun team-building activities.
- Why this job: Be part of a vibrant culture that values diversity, empowerment, and professional growth.
- Qualifications: Enthusiasm and strong communication skills are key; retail experience is a bonus!
- Other info: Flexible hours with opportunities for overtime and career development through the Tyrwhitt Academy.
The Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Sales Assistant who will be working with Ben and the Team in our store on Bond Street in Chelmsford. This contract available is 16 hours per week (overtime also available). Candidates must be flexible to work across weekends.
What you will be doing:
- Offering exceptional customer service and maximising sales and KPI targets.
- Supporting and collaborating with your colleagues to enhance team efficiency and store success.
- Performing stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries.
- Ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What we are looking for:
Previous experience in retail would be great, but all we’re really looking for is high levels of enthusiasm, drive and motivation with strong interpersonal and communication skills. Ultimately, it’s your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.
What you can expect from us:
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development, and season ticket loans for those based in London stores.
- Regular fun activities and team building events funded by a fun fund.
- Professional development through the Tyrwhitt Academy with training in product knowledge, customer service, and apprenticeship level qualifications.
Who we are:
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University) had the notion that he could make a better shirt at better value than anyone else in the world! Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. At Charles Tyrwhitt, we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. ‘I am Proud and Free to be me!’ Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
Sales Assistant - Chelmsford (16 Hours) employer: Charles Tyrwhitt LLP
Contact Detail:
Charles Tyrwhitt LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Chelmsford (16 Hours)
✨Tip Number 1
Familiarise yourself with Charles Tyrwhitt's brand and values. Understanding their mission to 'make it easy for men to dress well' will help you align your responses during the interview, showcasing your enthusiasm for their products and culture.
✨Tip Number 2
Prepare examples of how you've delivered exceptional customer service in previous roles. Highlighting specific instances where you've gone above and beyond can demonstrate your ability to build rapport with customers, which is crucial for this position.
✨Tip Number 3
Showcase your teamwork skills by discussing past experiences where you've collaborated effectively with colleagues. This role requires supporting your team, so illustrating your ability to work well with others will be beneficial.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours, especially weekends. Since the role requires a commitment to varied shifts, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Sales Assistant - Chelmsford (16 Hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant retail experience, even if it's minimal. Emphasise your enthusiasm, communication skills, and ability to build rapport with customers, as these are key for the Sales Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your motivation to work at Charles Tyrwhitt. Mention specific aspects of their culture or values that resonate with you, such as their commitment to sustainability and team spirit.
Showcase Your Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability, especially for weekends. This shows that you are ready to meet the demands of the job.
Highlight Team Collaboration: In your application, provide examples of how you've successfully worked in a team environment. Charles Tyrwhitt values collaboration, so demonstrating your ability to support and enhance team efficiency will strengthen your application.
How to prepare for a job interview at Charles Tyrwhitt LLP
✨Show Your Enthusiasm
Charles Tyrwhitt values high levels of enthusiasm and motivation. Make sure to express your passion for customer service and retail during the interview. Share examples of how you've gone above and beyond to help customers in the past.
✨Demonstrate Team Spirit
Collaboration is key in this role. Be prepared to discuss how you’ve worked effectively with colleagues in previous jobs. Highlight any experiences where you supported your team to achieve common goals or improve store performance.
✨Know the Brand
Familiarise yourself with Charles Tyrwhitt's mission to 'make it easy for men to dress well'. Understanding their products and values will show that you are genuinely interested in the company and its culture, which can set you apart from other candidates.
✨Prepare for Customer Scenarios
Since exceptional customer service is crucial, think about potential customer scenarios you might face as a Sales Assistant. Prepare responses that demonstrate your ability to build rapport quickly and handle various situations with ease.
