Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead shifts, support colleagues, and ensure excellent customer service in a fast-paced environment.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, wellbeing support, and a great pension scheme.
- Why this job: Be part of a diverse team where your ideas matter and you can grow your career.
- Qualifications: Must be 18 or over; no prior experience required, just a passion for customer service.
- Other info: Guaranteed minimum of 16 hours per week with opportunities for flexible working.
Job Reference: tesco/TP/210/923212/0
Number of Positions: 1
Contract Type: Permanent
Working Hours: 36.5
Location: Bristol
Closing Date: 07/01/2025
Job Category: Stores - Colleagues - Shift Leader
What’s in it for you
- Bags of variety: As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle.
- Great place to get on: We take your development seriously, with ongoing learning opportunities and access to award-winning training.
- Inclusive environment: We celebrate the individuality of our colleagues.
- Your voice matters: We’ll always welcome and listen to your ideas and opinions.
- Wellbeing support: We put your wellbeing first, with support available if you need it.
- Great colleagues: You’ll be in good company.
Our benefits include:
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard.
- Access to free wellbeing services.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you – choose what you use.
- Uniform provided and policies to support you for all of life’s moments.
About the role
Availability Window:
- Sun 07:00 - 16:00
- Mon 07:00 - 16:00
- Tue 10:00 - 19:00
- Wed 13:00 - 22:00
- Thu 07:00 - 16:00
- Fri 10:00 - 19:00
- Sat 13:00 - 22:00
Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too.
Customers are at the heart of everything we do.
As a Shift Leader, you’ll:
- Work in a fast-paced retail environment.
- Take ownership of running duty shifts.
- Be there for customers, listening to them and helping to ensure they leave satisfied.
- Look for ways to improve service.
- Guide and support your colleagues in-store.
- Maintain a great understanding of store performance.
- Lead by example.
- Support your colleagues in delivering daily priorities.
- Open and close the store, ensuring safety.
- Be the go-to person for colleagues in the absence of a manager.
- Ensure the store is always clean and well-presented.
- Support managers in coordinating events.
- Contribute to a great team atmosphere.
- Provide great customer service.
- Keep the team informed about communications.
- Stay knowledgeable about store performance.
- Coordinate store improvements.
- Follow health and safety routines.
- Recognize and celebrate great service.
- Build strong relationships with colleagues.
- Communicate clearly with the team.
- Take the lead in the absence of your Manager.
- Be a good decision maker.
- Motivate and inspire your team.
- Be curious about opportunities to improve service.
About us
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we want you to feel represented and that you can be yourself at work.
We welcome discussions about flexible working. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm. In cases of high volumes of applicants, some roles may close earlier than the advertised end date.
Tesco Shift Leader - Days - Lime Trees Rd Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Lime Trees Rd Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and mission. Understanding their commitment to customer service and community can help you align your responses during interviews, showcasing how you embody these principles.
✨Tip Number 2
Demonstrate your leadership skills by preparing examples of how you've successfully managed a team or resolved conflicts in previous roles. This will show that you're ready to take on the responsibilities of a Shift Leader.
✨Tip Number 3
Research the specific store location where you'll be applying. Knowing about the local community and customer preferences can give you an edge in understanding how to improve service and engage with customers effectively.
✨Tip Number 4
Network with current or former Tesco employees if possible. They can provide insights into the company culture and what it takes to succeed as a Shift Leader, which can be invaluable during your application process.
We think you need these skills to ace Tesco Shift Leader - Days - Lime Trees Rd Superstore
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Shift Leader position. Understand the key responsibilities and required skills, such as customer service, team leadership, and operational management.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the Shift Leader role. Emphasise any previous leadership roles, customer service experience, and your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for retail and your understanding of Tesco's values. Mention specific examples of how you have successfully led teams or improved customer service in past roles.
Highlight Your Availability: Since the role requires specific working hours, clearly state your availability in your application. This shows that you are flexible and willing to meet the needs of the store's schedule.
How to prepare for a job interview at Tesco
✨Understand the Role
Make sure you have a clear understanding of what a Shift Leader does at Tesco. Familiarise yourself with the responsibilities listed in the job description, such as running duty shifts and providing excellent customer service.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your colleagues and improved service, as these are key aspects of the role.
✨Demonstrate Customer Focus
Be ready to discuss how you prioritise customer satisfaction. Think of specific instances where you went above and beyond to ensure customers left happy, as this aligns with Tesco's core values.
✨Ask Insightful Questions
Prepare thoughtful questions to ask your interviewers about the team dynamics, training opportunities, and how Tesco supports its employees. This shows your genuine interest in the role and the company culture.
