Job Board

Companies

SS&C Technologies

Senior Associate

Stirling Full-Time 43200 - 72000 £ / year (est.) No home office possible

Direct message the job poster from SS&C Technologies

Talent Acquisition Partner @ SS&C Technologies | CIPD Qualified

About SS&C Technologies

SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world\’s largest institutions to local firms, manage and account for their investments using SS&C\’s products and services.

Why You Will Love It Here!

Flexibility: Hybrid Work Model
Your Future: Professional Development Reimbursement including access to SS&C University
Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customised throughout your career

What You Will Get To Do:

In this position you will be tasked with performing the following duties:

Processing transactions to agreed service levels, quality standards and where relevant within agreed financial authority limits
Handling complaints in line with area guidelines
Processing non-standard or complex transactions/calculations, including manual processing where required, ensuring that TCF principles are upheld
Contacts customers by telephone, fax, e-mail or letter to resolve queries/obtain information
Deals with customer data ethically and in accordance with FCA requirements
Checks the work of others where appropriate to ensure that standards of accuracy, clarity and financial integrity are maintained, and that TCF principles are upheld
Provides informal guidance and/or training for colleagues as required
Supports and takes an active role in service improvement/process improvement initiatives or projects as required
Keeps own knowledge of processes, products and appropriate regulation up to date
To comply with the regulatory regimes in which SS&C operates, with particular consideration given to relevant Client Asset, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role

What You Will Bring:

To be quality driven, aiming for 100% accuracy and timeliness of delivery
To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external)
To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance
To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties
To communicate and promote the values which reinforce and support a consistent quality culture
Strong customer focus with a commitment to delivering excellent service
Ability to follow detailed work instructions and perform effectively both under supervision and autonomously
A proven team player with strong collaboration skills
High attention to detail and a genuine interest in working with data
Excellent computer literacy, with proficiency in Microsoft Word and Excel
Strong organisation and time management skills, with the ability to prioritise tasks effectively
Demonstrated analytical, problem-solving, and decision-making abilities
Effective communication and mathematical reasoning skills
Financial Service experience s is preferred but not essential

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It\’s important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Finance and Customer Service

Referrals increase your chances of interviewing at SS&C Technologies by 2x

Get notified about new Senior Associate jobs in Stirling, Scotland, United Kingdom.

Stirling, Scotland, United Kingdom 1 week ago

Stirling, Scotland, United Kingdom 2 days ago

Stirling, Scotland, United Kingdom 2 weeks ago

Stirling, Scotland, United Kingdom 12 minutes ago

Stirling, Scotland, United Kingdom 6 days ago

Stirling, Scotland, United Kingdom 1 week ago

Stirling, Scotland, United Kingdom 1 hour ago

Stirling, Scotland, United Kingdom 3 days ago

Dunblane, Scotland, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Senior Associate employer: SS&C Technologies

SS&C Technologies is an exceptional employer that fosters a diverse and inclusive work culture, offering employees in Windsor, Connecticut, the opportunity to thrive in a dynamic environment. With a commitment to professional growth, SS&C provides extensive training and development programmes, ensuring that every team member can advance their career while contributing to innovative solutions for financial services and healthcare. The company's global presence and strong reputation make it a rewarding place to work, where employees can make a meaningful impact.