Global Distribution and Reseller Program Manager

In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.

While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.

Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.

At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued.

The Ivanti Global Distribution and Reseller Program Manager will support the strategy, direction, implementation and ongoing support of the global Distribution and Value-Added Reseller (VAR) partner programs and associated global channel-focused initiatives impacting the overall partner experience, profitability, and ease of doing business.

Responsibilities will extend to associated strategy, management & operations, and ongoing execution of the global Distribution and Value-Added Reseller partner programs and initiatives supporting the overall needs and goals of the Ivanti tier 1 reseller and tier 2 partner ecosystem. In addition, the role will require being a presence, exuding confidence, and driving executive influence to build compelling business cases that will drive the Distribution and Reseller business forward.

The ideal candidate must be a self-starter, detailed & data oriented, & results-driven individual, with strong interpersonal skills who adapts well to a fast-paced environment and has a strong executive presence. Also, the candidate must have sales and operational experience in Distribution and VAR environments as well as understand the market conditions and value of the partner ecosystem.

Our stellar Ivanti Administration team is the engine behind our success! We partner with our Executive Leadership to ensure everything runs smoothly and efficiently across the organization. From providing essential project planning support to ensuring resources are available when needed, our team keeps Ivanti running like a well-oiled machine!

What You Will Be Doing:

• Drive continuous improvement and alignment of the partner consulting services and technical support programs as well as maintain the day-to-day operational activities tied to the Ivanti Managed Services business for the Ivanti partner ecosystem.
• Prepare channel dashboards and pull data points for sales teams and channel leadership tied to Professional Services and MSP partner performance.
• Work with internal teams to improve end-to-end partner experience, operationalize program framework & sales processes, & roll out channel offers and incentives.
• Work in collaboration with the Partners, Field Channel Management and Marketing to support the roll out and channel adoption of programs and initiatives globally.
• Create, deliver, and maintain program content and collateral (presentations, program guides, bulletins, and communications) by leveraging internal resources.
• Work with cross-functional teams to improve partner program processes and resolve partner program issues.
• Manage, track and report specific program initiatives.
• Develop a working understanding of the Ivanti partner policies, processes, and systems (PRM, Salesforce, etc).
• Capture, analyze and report on partner program operational KPIs/metrics.
• Ability to present partner program overview to new partners, field sellers and assist in onboarding new partners.
• Keep current on competitive programs and industry trends.

To Be Successful in The Role, You Will Have:

• Bachelor's Degree and minimum of 10-15 years of channel sales, programs and operations experience. MBA is a plus.
• Channel sales experience to understand the urgency of sales teams and how to process orders.
• Strong Channel Programs experience and understanding of partner incentives, related marketing, and enablement elements that drive partner behaviours to provide optimal partner experiences.
• Strong Channel Operations experience or similar sales operations experience / skills.
• Strong business acumen & Executive Presence.
• Demonstrated ability to work independently and proactively under pressure, managing several projects simultaneously with minimal supervision.
• Ability to work effectively and collaboratively in a global team environment.
• Demonstrated negotiation, verbal, and written communication skills.
• Strong presentation skills.
• Excellent interpersonal/customer relations skills.
• Strong sense of initiative and detail for channel operations and programs.
• Ability to assess complex situations and provide solutions for operational efficiency and improving partner experience.
• Channel experience at a fast-paced company is a real plus.

Travel: as required

This job posting will remain active until a qualified candidate is identified. At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, colour, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.