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- Tasks: Support cancer patients with assessments and coordinate their care pathway.
- Company: Join Hywel Dda University Health Board, serving 400,000 people across Wales.
- Benefits: Gain valuable experience in healthcare, with opportunities for training and development.
- Why this job: Make a real difference in patients' lives while working in a supportive team environment.
- Qualifications: Strong communication skills and a proactive attitude are essential; Welsh language skills are a plus.
- Other info: Interviews scheduled for 29/01/2025; training available for Welsh language support.
The predicted salary is between 28800 - 48000 £ per year.
An exciting opportunity has arisen for a Macmillan cancer support worker to join the Upper GI team and to be a part of the development of the service to support people with Upper GI within Hywel Dda. The cancer support worker's role is to develop and provide holistic needs assessments service for cancer patients and assist, support and coordinate the pathway for patients under the supervision of the cancer CNS Team.
A large part of the role will be to provide administrative and coordinative support to patients and families, providing holistic needs assessments and coordinating and monitoring the risk stratified follow up pathway. Working under the supervision of the clinical nurse specialists, the support worker must ensure the efficient channelling and close coordination of the patient pathway ensuring robust communication between consultants, cancer nurse specialists, GPs, and other staff involved in the cancer pathway.
Key responsibilities include:
- Provide general information and support about cancer and cancer services.
- Engage in daily and direct communication with patients, relatives, carers, and other health and social care professionals.
- Triage patients using a risk assessment framework and initiate appropriate responses according to protocols and individual pathways.
- Provide basic telephone and face-to-face advice and refer or sign-post to other sources of support.
- Coordinate necessary assessments, appointments, or investigations to fast track people back into the system when required.
- Recognize and respond appropriately to sudden deterioration or emergency situations.
- Support information provision and guide people through the use of self-assessment resources.
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire, and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health, and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales.
The cancer support worker will be responsible for providing support to ensure the smooth coordination of pathways and effective communication within the wider MDT. We are looking for a talented individual who is keen to learn and be a proactive member of the team within the Health Board environment. You must be confident and be able to demonstrate the best verbal, written, and IT communication skills, as well as organizational, planning, and negotiation skills.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 29/01/2025.
Macmillan Cancer Support Worker employer: Lehrman Cameron Studio, LLC
Contact Detail:
Lehrman Cameron Studio, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Macmillan Cancer Support Worker
✨Tip Number 1
Familiarise yourself with the specific needs of Upper GI cancer patients. Understanding their unique challenges will help you demonstrate your commitment and knowledge during the interview.
✨Tip Number 2
Network with current or former Macmillan support workers or professionals in the field. They can provide valuable insights into the role and may even offer tips on how to stand out as a candidate.
✨Tip Number 3
Brush up on your communication skills, especially in relation to providing support and information to patients and families. Practising clear and empathetic communication can set you apart in the interview process.
✨Tip Number 4
If you're not already proficient in Welsh, consider taking a short course or using language apps to improve your skills. Being able to communicate in Welsh could be a significant advantage for this position.
We think you need these skills to ace Macmillan Cancer Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Macmillan Cancer Support Worker position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in healthcare, support roles, or working with cancer patients. Use specific examples to demonstrate your ability to provide holistic needs assessments and coordinate patient pathways.
Showcase Communication Skills: Since effective communication is crucial for this role, make sure to illustrate your verbal and written communication skills in your application. Provide examples of how you've successfully communicated with patients, families, and healthcare professionals in the past.
Express Willingness to Learn: Convey your eagerness to learn and grow within the role. Mention any relevant training or courses you are willing to undertake, especially regarding the Welsh language, as this is a desirable skill for the position.
How to prepare for a job interview at Lehrman Cameron Studio, LLC
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Macmillan cancer support worker. Familiarise yourself with the holistic needs assessments and the importance of coordinating patient pathways. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Communication Skills
Since effective communication is key in this role, prepare examples that highlight your verbal and written communication skills. Think about times when you've successfully communicated complex information to patients or colleagues, as this will resonate well with the interviewers.
✨Demonstrate Empathy and Support
As a cancer support worker, you'll be dealing with sensitive situations. Be ready to discuss how you would approach providing emotional support to patients and their families. Share any relevant experiences that showcase your ability to empathise and provide comfort during difficult times.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think through potential situations you might face in the role, such as handling a sudden deterioration in a patient's condition, and outline how you would respond effectively.
