At a Glance
- Tasks: Join our team as a Customer Service Assistant, preparing delicious food and creating attractive displays.
- Company: Compass Group UK&I is a leading provider of healthcare services across NHS Trusts and private hospitals.
- Benefits: Enjoy exclusive travel discounts, grocery savings, wellness classes, and cash rewards for your hard work.
- Why this job: Be part of a friendly team that values individuality and offers growth opportunities in a fast-paced environment.
- Qualifications: A positive attitude and teamwork skills are essential; catering experience is a plus but not required.
- Other info: This role is casual with flexible hours, perfect for students looking to gain experience.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Healthcare on a permanent casual basis, contracted to 0 hours per week.
As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Regular emails filled with the best discounts and savings available
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Healthcare and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Service Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive – Diversity is Our Strength!
Compass Group UK Looking for Customer Service Assistant at High Wycombe , Buckinghamshire - employer: Somerset Logistics
Contact Detail:
Somerset Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compass Group UK Looking for Customer Service Assistant at High Wycombe , Buckinghamshire -
✨Tip Number 1
Familiarise yourself with Compass Group UK and their values. Understanding their commitment to diversity and employee development can help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your passion for food and customer service in any conversations you have. Share personal experiences where you've gone above and beyond for customers, as this will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss how you handle pressure and maintain a positive attitude in busy environments. Think of specific examples from past roles that demonstrate your ability to thrive under stress.
✨Tip Number 4
Network with current or former employees of Compass Group UK if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Customer Service Assistant.
We think you need these skills to ace Compass Group UK Looking for Customer Service Assistant at High Wycombe , Buckinghamshire -
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Service Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for food and customer service. Mention specific experiences that demonstrate your ability to thrive in a busy environment and your enthusiasm for working as part of a team.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or catering, even if they are not directly related. Use bullet points to clearly outline your achievements and responsibilities in those positions.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Somerset Logistics
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what Compass Group UK is looking for.
✨Demonstrate Team Spirit
As a Customer Service Assistant, being a team player is crucial. Be prepared to discuss your experiences working in teams, highlighting how you contribute positively to group dynamics and support your colleagues in a busy environment.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced setting, think of examples where you've thrived under pressure. Practice articulating how you manage time effectively and maintain high standards even when things get hectic.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable about these topics will show your commitment to maintaining a safe and compliant work environment.