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- Tasks: Provide first-line technical support and manage user accounts while working on exciting projects.
- Company: Join a dynamic team focused on innovative IT solutions and professional growth.
- Benefits: Gain hands-on experience with industry-standard technology and explore various IT career paths.
- Why this job: Perfect for tech enthusiasts eager to learn in a supportive environment with real impact.
- Qualifications: 1 year of IT experience, strong Microsoft 365 knowledge, and excellent communication skills required.
- Other info: Ideal for those looking to build a solid foundation in IT and develop their skills.
The predicted salary is between 24000 - 36000 £ per year.
As an IT Support Engineer, the successful candidate will provide first-line technical support while contributing to exciting new projects. This role is ideal for someone looking to build a solid foundation in IT and develop their skills in a supportive team environment., * Provide general desktop support for end-users.
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Install and upgrade hardware and software as needed.
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Manage user accounts, including onboarding new users and closing old accounts.
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Support and manage networking systems and printers.
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Handle backup recovery processes and ensure data integrity.
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Stay updated on new software and provide guidance on its use.
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Administer and maintain the company’s wireless network.
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Manage and respond to queries via the IT ticketing system.
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Set up desks and IT equipment for new and existing employees.
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Provide support to offsite users and ensure smooth operations.
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Configure and manage mobile phones for the company.
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Oversee IT asset management to track and maintain inventory.
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Day-to-day management of Microsoft 365 accounts and services.
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Administer the company’s VoIP system.
Are you passionate about IT and excited about diving into the world of technical solutions? Our client is seeking a proactive and enthusiastic IT Support Engineer to join their team. This role offers an excellent opportunity to gain hands-on experience with industry-standard technology and explore potential career paths in networking, cyber security, cloud services, or IT support., * A minimum of 1 year of experience working in IT.
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Strong understanding of Microsoft 365 services.
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Excellent teamwork and communication skills.
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Highly organised with good time management abilities.
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Proactive, enthusiastic, and eager to learn.
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Reliable and trustworthy with a strong work ethic., * Line Support
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Service Desk
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Software
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Technical Support
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Technology
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1st Line
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it support
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office 365
IT Support Engineer employer: Bristow Holland Tech Recruitment
Contact Detail:
Bristow Holland Tech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarize yourself with Microsoft 365 services, as this is a key requirement for the role. Consider taking online courses or tutorials to deepen your understanding and showcase your knowledge during the interview.
✨Tip Number 2
Highlight any experience you have with IT ticketing systems. Being able to demonstrate your familiarity with managing queries and providing support through these systems will set you apart from other candidates.
✨Tip Number 3
Show your enthusiasm for learning new technologies. Prepare examples of how you've proactively sought out new skills or knowledge in your previous roles, as this aligns perfectly with the company's values.
✨Tip Number 4
Network with current IT professionals or join relevant online communities. Engaging with others in the field can provide insights into the role and may even lead to referrals or recommendations.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially any work with Microsoft 365 services. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: In your cover letter, express your passion for IT and eagerness to learn. Mention specific projects or experiences that showcase your proactive attitude and teamwork skills.
Showcase Technical Skills: Clearly outline your technical skills related to desktop support, networking systems, and backup recovery processes. Provide examples of how you've successfully managed user accounts or resolved IT issues in the past.
Prepare for Potential Questions: Think about common interview questions for IT Support Engineers, such as how you handle difficult technical problems or manage time effectively. Prepare concise and relevant answers that reflect your experience and enthusiasm.
How to prepare for a job interview at Bristow Holland Tech Recruitment
✨Show Your Technical Skills
Be prepared to discuss your experience with Microsoft 365 and any other relevant technologies. Highlight specific instances where you've successfully resolved technical issues or improved processes.
✨Demonstrate Teamwork
Since this role emphasizes teamwork, share examples of how you've collaborated with others in previous positions. Discuss how you communicate effectively with team members and support each other in achieving goals.
✨Express Your Enthusiasm for IT
Convey your passion for technology and eagerness to learn. Talk about any personal projects or additional training you've pursued to enhance your IT skills, showing that you're proactive and committed to growth.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific IT support scenarios. Practice articulating your thought process and problem-solving approach, as this will demonstrate your ability to think on your feet.
