Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer interactions and ensure top-notch service while driving sales.
- Company: Join a reputable supplier of workwear and PPE solutions in Harrogate.
- Benefits: Enjoy a competitive salary, company bonus, and excellent perks.
- Why this job: Be part of a growing team that values relationships and customer satisfaction.
- Qualifications: Previous experience in account management or sales is essential.
- Other info: This role offers a chance to make a real impact in a thriving business.
The predicted salary is between 28000 - 30000 £ per year.
Our client is a well-established supplier of workwear, uniform and PPE solutions based near Harrogate. Due to continued growth and expansion, they are looking for an experienced Customer Service Manager to join their team.
Responsibilities:
- Acting as the first point of contact for customers
- Presenting the company in a positive light at all times
- Maximising sales opportunities both inbound and outbound
- Maintaining and developing relationships with clients
- Liaising closely with other departments to ensure that delivery promises are fulfilled and highlighting any stoppages
Requirements:
- Previous account management or sales experience is essential
- Excellent communication skills both written and verbal
- Keen attention to detail
- Good team player
Customer Service Manager employer: Career Cross Limited
Contact Detail:
Career Cross Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Manager
✨Tip Number 1
Familiarise yourself with the company’s products and services. Understanding their workwear, uniform, and PPE solutions will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Customer Service Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've maximised sales opportunities in previous roles. This will showcase your experience and ability to drive results in a customer service environment.
✨Tip Number 4
Research common challenges faced by customer service managers in the industry. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
We think you need these skills to ace Customer Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and account management. Use keywords from the job description, such as 'sales opportunities' and 'relationship management', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention specific examples of how you've maximised sales opportunities or maintained client relationships in previous roles.
Highlight Relevant Skills: In your application, emphasise your excellent written and verbal communication skills. Provide examples of how you've successfully liaised with other departments to fulfil delivery promises.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your keen attention to detail, which is crucial for a Customer Service Manager.
How to prepare for a job interview at Career Cross Limited
✨Showcase Your Communication Skills
As a Customer Service Manager, excellent communication is key. Be prepared to demonstrate your verbal and written skills during the interview. You might be asked to role-play a customer interaction, so practice articulating your thoughts clearly and confidently.
✨Highlight Your Sales Experience
Since maximising sales opportunities is part of the role, make sure to discuss your previous account management or sales experience. Share specific examples of how you've successfully increased sales or improved customer relationships in past positions.
✨Emphasise Team Collaboration
This position requires liaising with other departments, so it's important to show that you're a good team player. Prepare examples of how you've worked effectively within a team to achieve common goals, especially in challenging situations.
✨Demonstrate Attention to Detail
Attention to detail is crucial in customer service. Be ready to discuss how you ensure accuracy in your work, whether it's through managing client accounts or fulfilling delivery promises. Mention any tools or methods you use to stay organised and attentive.
