***"Senior Application Support Officer -This role is aShared Service role*** - Cambridge

Reference: CCC00341Description: 3C ICT is our shared IT service between Cambridge City Council, Huntingdonshire District Council and South Cambridgeshire District Council. The shared service was established to provide a more efficient way of delivering ICT services across the three partner councils and has now matured into a reliable and efficient operation.Our team of 80+ staff provide a range of services from digital development and integration, to server management and maintenance as well as standard desktop and business application support. On a day-to-day basis, we manage and deliver all the IT systems and services needed by our partners and customers. We are a modern IT Operation utilising Office 365, Microsoft Azure, DevOps and other up to date applications.Our vision is to help our Council partners standardise, automate, integrate and optimise their IT systems to help them gain the best possible business benefit from their investment whilst maintaining the strictest standards of security, privacy and flexibility. This approach also helps them realise the combined economies of scale of working in a local government partnership.Ultimately our work improves outcomes for local residents and businesses giving our staff the opportunity to feel that they are contributing to the local area in a positive way and supporting those most at need through difficult times.At HDC we want to employ staff who embody ouricarevalues (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.We are seeking a highly motivated IT enthusiast to join our Application Support team.Supporting officers across the 3 Councils, day to day tasks are continually varied and will require you to assist users with all aspects of technical ICT Corporate Applications Support.This will include collaboratively working with other teams on project implementations in addition to working with Suppliers of our Corporate Systems.You will:Have extensive ICT experience in the planning, installing, maintaining, and supporting business applicationsHave strong communication skills and work well under pressureHave an organised and methodical approachHave demonstrable customer service experience.This role is subject to a satisfactory DBS check.An offer of employment is conditional upon having the right to work in the UK. Huntingdonshire District Council does not hold a Sponsorship Licence and are unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.Full detials of this role and how to apply can be found here.Region: Location: Salary: *GBP*34,368 – *GBP*38,440Package: Contractual hours: 37Basis: