Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customer enquiries and develop technical solutions while collaborating with the sales team.
- Company: Join a leading company in electrical engineering and power distribution products.
- Benefits: Enjoy opportunities for travel, professional growth, and a dynamic work environment.
- Why this job: Be part of a team that values customer satisfaction and innovative problem-solving.
- Qualifications: Bachelor's degree in engineering and 2-4 years of sales or customer service experience required.
- Other info: Flexibility and teamwork are key; proficiency in Microsoft Office and CRM systems is a plus.
The predicted salary is between 28800 - 48000 £ per year.
Excellent opportunity for an experienced professional with Electrical engineering and/or power distribution products knowledge who can successfully build effective customer-focussed business relationships and provide world-class customer service across Europe, MEA and Asia regions.
Key Responsibilities:
- Support customer enquiries, develop suitable technical solutions, create and submit technical quotations and support the external Sales Team.
- Focus on the sale of company products in Europe, MEA and Asia regions.
- Build relationships with both customer and inter departmental personnel.
- Work closely with key customers to provide world class customer service. Maintain high customer satisfaction by identifying, understanding, and promptly addressing customers’ needs.
- Be the ‘go to’ point of contact for product-orientated customer enquiries.
- Manage customer enquiries from receipt of enquiry through order and delivery.
- Support other team members wherever necessary to achieve business goals and targets.
- Execute KPIs and continuous improvement initiatives to maximise customer service levels.
- Support the business External Sales teams with product understanding and sales support.
- Travel may be required up to 20% of time; dependent upon business needs.
ABOUT YOU:
- Bachelor’s Degree from an accredited college or university in a relevant engineering field or equivalent level of experience.
- Relevant Electrical engineering background and/or products knowledge.
- 2-4 years of relevant inside sales or customer service experience.
- Creative & analytical problem-solver with outstanding customer service skills.
- Effective communication skills (written & verbal), follow-up skills, organisational skills, and the ability to work across functions to address customer issues.
- Demonstrated flexibility and Continuous Improvement activities.
- Collaborative Team worker.
- Focussed on commercial outcomes and delivering value for money.
- Ability to deliver at pace.
- Proficient in Microsoft Office programs (Word, Excel, PowerPoint).
- Experience using SAP and CRMs systems (Desirable).
Technical Sales Engineer employer: Engineering Delivery Solutions Ltd
Contact Detail:
Engineering Delivery Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Engineer
✨Tip Number 1
Familiarise yourself with the specific electrical engineering and power distribution products that we offer. Understanding our product range will not only help you in customer interactions but also demonstrate your commitment to the role during discussions.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in technical sales or customer service roles. Attend relevant events or webinars to build connections that could provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Brush up on your communication skills, both written and verbal. As a Technical Sales Engineer, you'll need to convey complex technical information clearly to customers, so practice explaining our products in simple terms.
✨Tip Number 4
Research the regions we operate in, particularly Europe, MEA, and Asia. Understanding cultural differences and business practices in these areas can give you an edge in building effective relationships with customers.
We think you need these skills to ace Technical Sales Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in electrical engineering and customer service. Emphasise any specific projects or roles where you successfully built customer relationships or provided technical solutions.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the Technical Sales Engineer position. Mention your understanding of the company's products and how your skills align with their needs, particularly in building effective customer-focused relationships.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your creative and analytical problem-solving abilities. Highlight situations where you've addressed customer needs effectively and contributed to continuous improvement initiatives.
Highlight Communication Skills: Since effective communication is key for this role, ensure your application reflects your written and verbal communication skills. Use clear and concise language, and consider including examples of successful collaboration with teams or customers.
How to prepare for a job interview at Engineering Delivery Solutions Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your electrical engineering and power distribution products knowledge. Be prepared to discuss specific technologies and solutions relevant to the role, as this will demonstrate your expertise and ability to support customer enquiries effectively.
✨Demonstrate Customer-Centric Mindset
Highlight your experience in building customer relationships and providing excellent service. Share examples of how you've identified and addressed customer needs in the past, as this aligns with the company's focus on world-class customer service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer enquiries. Prepare scenarios where you successfully managed a challenging customer situation or developed a technical solution that met a client's needs.
✨Familiarise Yourself with Company Products
Research the company's product offerings and be ready to discuss how they can benefit customers. Understanding the products will not only help you answer questions but also show your enthusiasm for the role and the company.
