Field Service Engineer

Field Service Engineer

Redhill Full-Time 28000 - 42000 £ / year (est.) No home office possible
A

At a Glance

  • Tasks: Install, maintain, and repair automated car wash systems while providing excellent customer service.
  • Company: Join a market leader in automated drive-through car wash systems with a focus on innovation.
  • Benefits: Enjoy a competitive salary, company vehicle, and ongoing professional development opportunities.
  • Why this job: Experience independence and variety in your work while contributing to a respected company.
  • Qualifications: Mechanical engineering background and strong diagnostic skills are essential; full UK driving licence required.
  • Other info: Initial online interview followed by a final meeting with senior management in Dunmow.

The predicted salary is between 28000 - 42000 £ per year.

All Square Recruitment are working with a market leader in the installation, maintenance, and repair of automated drive-through car wash systems. We are hiring a professional and skilled Field Service Engineer to join their team. This is a hands-on role offering independence, variety, and strong long-term development.

Location Focus: Between Redhill and Bromley

Key Responsibilities:

  • Install, maintain, and repair mechanical systems and equipment at customer sites
  • Diagnose and resolve mechanical faults, minimising equipment downtime
  • Deliver professional, courteous service to clients at all times
  • Work independently while managing time and service tasks efficiently
  • Complete service reports and documentation accurately and promptly
  • Communicate progress and updates to the Regional Service Manager
  • Develop confidence using IT systems, particularly Microsoft Office tools

Key Requirements:

  • Mechanical engineering background, either via formal training or hands-on experience
  • Strong diagnostic and repair skills
  • Self-motivated with the ability to work independently on the road
  • Excellent customer service and communication skills
  • Flexible approach to travel and varied working environments
  • Full UK driving licence is essential

What’s On Offer:

  • Salary – £35,000 per annum
  • Company vehicle, mobile phone, laptop, and all necessary tools provided
  • Comprehensive training and ongoing professional development
  • Opportunity to work with a respected and growing company in a specialised sector
  • Shortlisted candidates will first be invited to an online interview, with successful applicants progressing to a final stage meeting with the Senior Management Team in Dunmow, Essex

Field Service Engineer employer: All Square Recruitment

Joining our team as a Field Service Engineer offers you the chance to work with a market leader in automated car wash systems, where independence and variety are at the forefront of your role. With a strong emphasis on professional development, we provide comprehensive training and the tools you need for success, all while fostering a supportive work culture that values excellent customer service and teamwork. Located between Redhill and Bromley, this position not only promises a competitive salary and benefits but also the opportunity to grow within a respected company in a specialised sector.
A

Contact Detail:

All Square Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Familiarise yourself with the specific mechanical systems and equipment used in automated drive-through car wash systems. Understanding the technology and common issues can give you an edge during interviews, showing your proactive approach and genuine interest in the role.

✨Tip Number 2

Highlight your hands-on experience and any relevant training in mechanical engineering during conversations. Be prepared to discuss specific examples of how you've diagnosed and resolved mechanical faults in previous roles, as this will demonstrate your problem-solving skills.

✨Tip Number 3

Since the role requires excellent customer service skills, think of instances where you've provided exceptional service in past jobs. Prepare to share these stories during your interview to illustrate your ability to communicate effectively and maintain professionalism with clients.

✨Tip Number 4

Be ready to discuss your flexibility regarding travel and varied working environments. This role involves working independently on the road, so showcasing your adaptability and time management skills will be crucial in convincing the hiring team that you're the right fit.

We think you need these skills to ace Field Service Engineer

Mechanical Engineering Knowledge
Diagnostic Skills
Repair Skills
Customer Service Skills
Time Management
Independent Working
Communication Skills
IT Proficiency (Microsoft Office)
Problem-Solving Skills
Attention to Detail
Flexibility in Travel
Documentation Skills
Adaptability to Varied Environments
Full UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in mechanical engineering and any hands-on roles you've had. Emphasise your diagnostic and repair skills, as well as your ability to work independently.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Field Service Engineer role. Mention specific experiences that demonstrate your customer service skills and your flexibility in varied working environments.

Showcase Technical Skills: Detail your proficiency with IT systems, particularly Microsoft Office tools, in your application. This is crucial for completing service reports and documentation accurately.

Prepare for Interviews: Anticipate questions related to your mechanical engineering background and problem-solving abilities. Be ready to discuss how you manage your time and tasks while working independently on the road.

How to prepare for a job interview at All Square Recruitment

✨Showcase Your Technical Skills

Make sure to highlight your mechanical engineering background and any hands-on experience you have. Be prepared to discuss specific systems you've worked on and how you've diagnosed and resolved faults in the past.

✨Demonstrate Customer Service Excellence

Since this role involves direct interaction with clients, emphasise your customer service skills. Share examples of how you've delivered professional and courteous service, especially in challenging situations.

✨Prepare for Practical Scenarios

Expect to be asked about real-life scenarios where you had to troubleshoot mechanical issues. Practise articulating your thought process and the steps you took to resolve problems efficiently.

✨Familiarise Yourself with IT Tools

As the role requires confidence in using IT systems, particularly Microsoft Office, brush up on these tools. Be ready to discuss how you've used them in previous roles to manage reports and documentation.

Field Service Engineer
All Square Recruitment
A
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>