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- Tasks: Support training programmes and manage logistics for smooth course operations.
- Company: Join a leading professional membership organisation focused on education and development.
- Benefits: Enjoy a competitive salary, hybrid working options, and a supportive team environment.
- Why this job: Make a real impact in the education sector while gaining valuable experience.
- Qualifications: Strong organisational skills, excellent communication, and proficiency in CRM and Microsoft Office required.
- Other info: This is a maternity cover position for 12 months.
The predicted salary is between 22800 - 34200 £ per year.
Are you a detail-oriented, organised administrator with a passion for learning and development? I'm working with a leading professional membership organisation that is seeking a proactive individual to support the delivery of training programmes and qualifications.
About the Role
As a Learning & Development Administrator, you’ll play a key role in ensuring smooth course operations, handling logistics, supporting delegates, and liaising with trainers and stakeholders. This is a fantastic opportunity to contribute to the education and professional development of governance professionals.
Key Responsibilities:
- Coordinating online and face-to-face training sessions, ensuring seamless delivery
- Managing delegate bookings, refunds, transfers, and Learning Management System (LMS) administration
- Acting as the main point of contact for delegates, providing outstanding customer service
- Supporting trainers with contracts, training materials, and logistical requirements
- Monitoring course evaluations and maintaining accurate records to improve processes
What We’re Looking For:
- Strong organisational & administrative skills with high attention to detail
- Excellent communication & customer service abilities
- Proficiency in CRM, LMS, and Microsoft Office
- Ability to multitask and collaborate with internal and external stakeholders
- A proactive, independent, and adaptable approach to work
Why Join?
- Competitive salary & hybrid working options
- Work with a respected organisation in the professional education sector
- Be part of a supportive and collaborative team
- Gain valuable experience in learning & development administration
Learning and Development Administrator employer: Illuminate Recruitment Ltd
Contact Detail:
Illuminate Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Administrator
✨Tip Number 1
Familiarise yourself with the latest trends in learning and development. Understanding current methodologies and technologies can help you stand out during discussions with our team.
✨Tip Number 2
Network with professionals in the learning and development field. Attend relevant events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to demonstrate your organisational skills in practical scenarios. Think of examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Tip Number 4
Showcase your customer service skills by preparing to discuss how you've handled challenging situations with clients or stakeholders. This will highlight your ability to be the main point of contact for delegates.
We think you need these skills to ace Learning and Development Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and administrative skills, as well as your experience in learning and development. Use specific examples that demonstrate your attention to detail and ability to manage multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for learning and development. Mention how your skills align with the key responsibilities of the role, such as coordinating training sessions and providing excellent customer service.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed logistics or supported training programmes. Include details about your proficiency in CRM and LMS systems, as these are crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Learning and Development Administrator role.
How to prepare for a job interview at Illuminate Recruitment Ltd
✨Showcase Your Organisational Skills
As a Learning and Development Administrator, your ability to stay organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting your attention to detail.
✨Demonstrate Excellent Communication
Since the role involves liaising with delegates and trainers, it's important to showcase your communication skills. Practice articulating your thoughts clearly and consider how you can convey complex information in an easy-to-understand manner.
✨Familiarise Yourself with Relevant Tools
Proficiency in CRM, LMS, and Microsoft Office is essential for this position. Before the interview, brush up on these tools and be ready to discuss your experience using them, as well as any specific features you find particularly useful.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the organisation. Consider asking about their training programmes, team dynamics, or how they measure the success of their learning initiatives.
