Client Data Solutions Specialist (German)

Company Description

Assent is the supply chain sustainability management solution for the world’s most responsible, sustainability-focused complex manufacturers. The #1 business risk for complex manufacturers is hidden. Most supply chains were never built with sustainability in mind, and most manufacturers do not have deep visibility into their supply chain risks while outsourcing the majority of their production. Shaped by regulatory experts, customers and suppliers, Assent is the foundation manufacturers need for cross-enterprise sustainability. At Assent, your work will help bring transparency, sustainability, and fairness to the global community. We’re one of the fastest-growing technology companies - from $5 million to $50 million ARR in under five years! As the global leader in supply chain data management, we provide transparency into the supply chains of some of the world’s largest and most successful companies, including 75 percent of Fortune 500 companies. In our most recent funding round, we raised $350 Million USD in funding led by Vista Equity Partners. This funding will allow us to continue to scale with purpose, and add exceptional talent to our already remarkable team.

Job Description

Position Summary

Reporting to the Manager, Data Consulting, the Client Data Solutions Specialist will have a wide range of duties; all of which are in the spirit of ensuring customer success through the successful execution of the client data and onboarding. As part of Assent’s Data Consulting department, the Client Data Solutions Specialist will play an integral role in managing client data and decisions in the Assent Platform.

Key Requirements and Responsibilities

• Participate in Implementation kickoff to set data best practices and data workshop requirements
• Transform, reform, and adapt client data to meet best practices
• Conduct data consultation calls with account team members and clients
• Hold a “book” of assigned accounts - be responsible for knowledge related to these accounts
• Ensure timely communication and responsiveness to external and internal stakeholders
• Collaborate with other PS departments to continually improve and enhance processes
• Submit tickets for assigned accounts
• Communicate directly with clients regarding progress, status, timelines, and questions
• Assist in Data Operations responsibilities when needed
• Responsible for all tasks in regards to data
• Communicate, track, and present KPIs/metrics, issues, and status to stakeholders
• Analyze, review, and report on client data
• Consult client on best data practices
• Being a power-user of Assent products

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.

Qualifications

Your Knowledge, Skills and Abilities

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications:

• Bachelor’s Degree/Higher diploma from recognized learning institution in Information Systems/Computer Science
• Minimum 3-4 years related work experience
• Great verbal and written communication skills, primarily in German
• Advanced Excel skills - able to leverage all Excel functions to analyze and report complex datasets
• Experience in integrations and API
• Excellent understanding of data management and analysis principles

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform the aforementioned duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Assent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Additional Information

Assent Europe is Headquartered in Amsterdam, the Netherlands. This position allows for remote working from anywhere within Germany or the UK. At Assent, we are uniquely positioned to make meaningful, impactful changes in the world around us. If you believe in doing work that matters, we want you to join our team.

Life at Assent

• Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.
• Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, and more.
• Life at Assent: There is purpose beyond your work. We provide our team members with volunteer days, flexible work options and opportunities to get involved in corporate giving initiatives.
• Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.
• Work The Way That Works for You: Your work and life should be balanced in a way that is purposeful for you. We offer flexible working environments for our team. Choose a space that meets your unique needs.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs). Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success. If you require assistance or accommodation throughout any part of the interview and selection process.