Head of Sales

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Our client is a highly reputable business that specializes in providing award-winning sustainable workplace solutions. Due to ongoing growth, we’re looking for a hands-on Head of Sales / Sales Manager . The successful candidate will manage and mentor an inside sales team and present confidently to senior leadership, laying the foundations for ambitious year-on-year expansion.

The successful candidate will:

• Build repeatable sales frameworks for opportunity qualification and accurate forecasting.
• Introduce data-driven 1-2-1s, pipeline reviews, and sales huddles that surface blockers early.
• Coach Sales Executives on active listening, objection handling, and high-impact discovery calls—turning good talkers into elite consultative sellers.
• Support a target-account program focusing resources on high-value prospects and tender opportunities.
• Translate insights into board-ready revenue forecasts and initiatives.
• Improve retention rates of current customers and expand cross-sells to maximize total returns.

What you’ll do:

Develop people & culture: Run weekly coaching sessions, quarterly performance reviews, and motivate through change.

Operational excellence: Document and optimize the end-to-end sales process in HubSpot; build dashboards and cadence using Jiminny call analytics and Clay enrichment.

Strategic Account leadership: Partner with a team of senior reps on enterprise bids and tender responses.

Executive communication: Own quarterly forecast packs, funnel conversion metrics, and growth plans for the SLT.

About you:

• Proven team leader: 3+ years managing phone-based B2B sales teams; comfortable scaling from £10m to £60m revenue.
• Process competent: Fluency in BANT & MEDDPICC; able to develop playbooks, SLAs, and enablement collateral quickly.
• Tech-savvy operator: User of HubSpot CRM, LinkedIn Sales Navigator, Jiminny or similar CI tools, and modern enrichment platforms like Clay.
• Tender & account-based experience: Led teams through complex, multi-stakeholder bids and RFPs.
• Calming authority: Thrives in high-growth, ambiguous environments; balances speed with long-term infrastructure.
• HubSpot CRM: Reporting, sequences, forecasting.
• Jiminny: Call recording, AI coaching insights.
• LinkedIn Sales Navigator: Account mapping & social selling.

What success looks like after 12 months:

• 25% uplift in qualified pipeline and 20% increase in win-rate.
• Repeatable forecast accuracy within ±5%.
• Documented playbooks for discovery, negotiation, and tender management adopted by 100% of the team.
• A self-sufficient, results-driven culture evidenced by eNPS > 40.

The Package:

• Competitive base salary + performance bonus.
• 25 days holiday.
• Pension scheme.
• On-site Dartford HQ, free parking, and EV charging.
• Continuous learning opportunities (Sales Navigator certification, MEDDPICC workshops, etc.).
• Company get-togethers to celebrate success.

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