At a Glance
- Tasks: Join us as a Water Softener Installer, delivering top-notch plumbing services with a focus on customer satisfaction.
- Company: Harvey Water Softeners is the UK leader in domestic water softeners, part of the global Culligan Group.
- Benefits: Enjoy 25 days holiday, flexible working, and all necessary equipment provided, including a company vehicle.
- Why this job: Be part of an exciting transformation, with ongoing training and a supportive coaching culture.
- Qualifications: You need a plumbing qualification, previous experience, and excellent customer service skills.
- Other info: This role requires some weekend flexibility; apply now to join our high-performing team!
The predicted salary is between 36000 - 54000 £ per year.
Please note: This role requires some flexible working which will include weekends.
If you are looking to join a forward-thinking company, have previous on-the-job plumbing experience and a qualification to support this, then please apply with your CV and covering letter today, detailing why you think you’re the right person for the job!
About Harvey Water Softeners
Harvey Water Softeners is part of Culligan International – a global water treatment company providing solutions for homes, offices and commercial purposes. It is the UK market leader in domestic water softeners and a key household brand within the Culligan Group, having doubled sales over the past five years. The business is currently going through an exciting business transformation. We continue to invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values.
At our factory in Old Woking, we have a full production and R&D facility, which sit alongside our head office functions. We invest heavily in our people and are proud to champion a Coaching Culture underpinned by our shared Values. Our factory has undergone modernization to incorporate world class manufacturing and the best-in-class tools and equipment to make our great product. We are continuing to grow with the support of Culligan and we need great people to continue to fuel our momentum.
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Are you a qualified or time served domestic plumber?
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Do you have excellent customer service skills?
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Are you technically minded, looking for a new challenging role?
Salary – £45,000 per year OTE
Our customer sits at the heart of what we do, and we believe that by having the right people we can ensure all our customers experience world class customer service.
At Harvey we offer an intensive training programme in our own academy, so you don’t need to be an expert in water softeners, you just need to love working with people, be able to demonstrate knowledge and plumbing experience, be technically minded and always be willing to go the extra mile to deliver for our customers.
As a Water Softener Installer, you will have a full UK driving licence, along with excellent customer service skills. You will have a plumbing qualification along with previous domestic plumbing experience.
Alongside a competitive salary, the successful candidate will receive.
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25 days holiday + bank holidays
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Flexible working
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All equipment provided including tools, uniform, a company vehicle, phone, and iPad
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Ongoing training programme
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Tiered structure allowing progression and future career paths
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Working as part of a high performing successful team
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Employee discounts and staff incentives
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Performance-related bonus package
Plumbing and Maintenance - Installer employer: Harvey water softeners
Contact Detail:
Harvey water softeners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Maintenance - Installer
✨Tip Number 1
Make sure to highlight your previous plumbing experience during the interview. Share specific examples of challenging situations you've faced and how you resolved them, as this will demonstrate your problem-solving skills and technical knowledge.
✨Tip Number 2
Since customer service is a key aspect of this role, prepare to discuss how you've successfully interacted with customers in the past. Think of instances where you went above and beyond to ensure customer satisfaction.
✨Tip Number 3
Familiarize yourself with Harvey Water Softeners and their products before the interview. Understanding their offerings and the company's values will help you align your answers with what they are looking for in a candidate.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours, especially weekends. Showing that you are adaptable and willing to meet the company's needs will make you a more attractive candidate.
We think you need these skills to ace Plumbing and Maintenance - Installer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing qualifications and relevant on-the-job experience. Emphasize any customer service skills and technical knowledge that align with the role.
Craft a Compelling Cover Letter: In your cover letter, detail why you are the right person for the job. Mention your passion for customer service and your willingness to go the extra mile, as well as your adaptability to flexible working hours.
Showcase Your Experience: Provide specific examples of your previous plumbing work and how it relates to the responsibilities of a Water Softener Installer. Highlight any achievements or challenges you've overcome in your past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Harvey water softeners
✨Showcase Your Plumbing Experience
Be prepared to discuss your previous plumbing experience in detail. Highlight specific projects you've worked on, the challenges you faced, and how you overcame them. This will demonstrate your hands-on skills and problem-solving abilities.
✨Emphasize Customer Service Skills
Since customer service is a key aspect of this role, think of examples where you've provided excellent service. Share stories that illustrate your ability to communicate effectively with customers and resolve their issues.
✨Demonstrate Technical Knowledge
Brush up on your technical knowledge related to water softeners and plumbing systems. Be ready to answer questions about installation processes, maintenance, and troubleshooting common issues. This will show that you're technically minded and ready for the challenges of the job.
✨Express Willingness to Learn
Harvey Water Softeners values ongoing training and development. Make sure to express your enthusiasm for learning new skills and adapting to new technologies. This will align with their coaching culture and show that you're committed to personal and professional growth.