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- Tasks: Lead a diverse team in our Local Fulfilment Centre to deliver exceptional customer service.
- Company: Join Sainsbury's, a trusted retailer focused on great service and employee well-being.
- Benefits: Enjoy discounts, generous holidays, pension matching, and wellness support.
- Why this job: Be part of a supportive culture that values inclusivity and personal growth.
- Qualifications: Proven leadership experience in warehouse or retail operations is essential.
- Other info: Opportunity for career development across various business areas.
The predicted salary is between 28800 - 43200 £ per year.
Joining us as a Warehouse Team Manager in our Local Fulfilment Centre (LFC), is an opportunity to make a significant impact on our customers’ experience. As a leader, you’ll play a crucial role in creating a culture where colleagues thrive and deliver exceptional service. You’ll have the chance to develop and inspire a diverse team, driving engagement, whilst living our values. With a focus on customer satisfaction and continuous improvement, you’ll have the autonomy to make decisions that positively impact business results. In our fast-paced and collaborative environment, we value inclusivity, diversity, and the well-being of our team members. Join us and be a part of a team that embraces change, fosters growth, and prioritises delivering outstanding results while ensuring the highest standards of quality, safety, and efficiency.
What you’ll do
Your primary responsibility will be to deliver exceptional service to our customers by leading a team within the LFC warehouse function. You’ll focus on upholding legal and budgetary requirements while ensuring the highest level of customer satisfaction through agreed SLAs. Leading by example, you’ll foster engagement and uphold our values within your team, maintaining open and effective communication. Your customer-centric approach will prioritise the needs of the customer in all operational activities and decision-making processes. Managing and coaching your colleagues, you’ll drive their performance towards achieving targets and collaborate with other colleagues within the LFC to deliver site results. You’ll also be accountable for maintaining health and safety standards, planning resource activities for your team, and ensuring the accuracy and security of stock. By successfully engaging and inspiring your colleagues, managing and developing the team, and effectively responding to
customer demands, you’ll drive a culture where colleagues love to work and contribute to the overall success of the LFC.
As a highly skilled leader, you will provide expertise in warehouse and retail operations. This, together with your knowledge of multi-drop delivery and customer final mile delivery allows you to prioritise the needs of the customer and drive a team culture where all colleagues understand the impact of their actions on service and business results. With a proven track record in leading large, diverse teams within a unionised environment, you understand effective decision-making abilities, strong communication skills, and the ability to listen and respond to customer demands. With your inclusive leadership approach, you actively champion diversity, engage and motivate colleagues at all levels, and demonstrate a customer-centric mindset in making decisions to deliver desired customer outcomes.
What’s in it for you?
You’ll really benefit from the supportive, family feel and helpful management. What’s more, as you’ll be part of a Sainsbury’s-owned multi-brand retailer, there are many ways you could develop your career across different parts of the business.
Alongside this, we also offer a great range of benefits for all our colleagues, including:
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Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
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Food and hot drinks is provided in colleague areas in all our Local Fulfilment Centres
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Generous holiday entitlement, maternity and paternity leave.
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Pension – we’ll match 4-7% of your pension contributions.
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Sainsbury’s share scheme – build up an investment at discounted rates
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Wellbeing support – access to emotional support, counselling, legal and financial advice
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Colleague networks – link with like-minded people to help fulfil your potential.
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Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
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Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
About Us: Sainsbury’s company vision
Our vision is to be the most trusted retailer, where people love to work and shop. That means harnessing the talent, creativity and diversity of our colleagues to ensure that customers receive great service every time they shop with us.
If you would like to hear more about our vision and values, be sure to visit our corporate page.
We invest in training, development and multiple initiatives to ensure our teams feel enabled to offer the best shopping experience to our customers and that Sainsbury’s is truly a ‘Great Place to Work’.
About the Team:
We’re in the business of looking after our biggest asset. Our people.
That means making it our business to properly take care of the potential and wellbeing of our truly outstanding teams. Join us in HR, and we’ll make it yours too.
They bring the spark, the funny, the graft, the grit. And they’re literally the most important asset we have. So it’s in our interests to give the people at Sainsbury’s everything they need to feel valued, engaged and motivated, and truly able to shine.
That’s where our HR colleagues have a pivotal role to play. From our ‘centre of excellence’ teams in Reward and Recruitment, through to our core teams in Change and Talent, they’re creating environments that allow our colleagues to thrive and we’re proud of their incredible ability to understand Sainsbury’s inside out.
Team Manager - Argos employer: Sainsbury’s Group
Contact Detail:
Sainsbury’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Argos
✨Tip Number 1
Familiarize yourself with Sainsbury's values and culture. As a Warehouse Team Manager, you'll need to embody these values and demonstrate how you can contribute to a positive team environment. Researching the company’s approach to inclusivity and diversity will help you align your leadership style with their expectations.
✨Tip Number 2
Highlight your experience in leading diverse teams, especially in a unionized environment. Be prepared to discuss specific examples of how you've successfully engaged and motivated your colleagues, as this is crucial for the role. Show that you understand the importance of communication and collaboration in achieving operational goals.
✨Tip Number 3
Demonstrate your customer-centric mindset by sharing examples of how you've prioritized customer needs in previous roles. Discuss any strategies you've implemented to enhance customer satisfaction and how you measure success in delivering exceptional service.
✨Tip Number 4
Prepare to discuss your knowledge of warehouse operations and multi-drop delivery systems. Being able to articulate your understanding of these processes will show that you're equipped to make informed decisions that positively impact business results and customer experiences.
We think you need these skills to ace Team Manager - Argos
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Warehouse Team Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Highlight Leadership Experience: In your application, emphasize your leadership experience, particularly in managing diverse teams. Provide specific examples of how you've inspired and engaged your team members in previous roles.
Showcase Customer-Centric Mindset: Demonstrate your customer-centric approach by sharing examples of how you've prioritized customer needs in past positions. Highlight any achievements related to improving customer satisfaction or service delivery.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the values and culture of Sainsbury's. Use language that resonates with their commitment to inclusivity, diversity, and employee well-being, and ensure you convey your alignment with their vision.
How to prepare for a job interview at Sainsbury’s Group
✨Show Your Leadership Skills
As a Warehouse Team Manager, you'll need to demonstrate your leadership abilities. Share specific examples of how you've successfully led diverse teams in the past, focusing on engagement and motivation.
✨Emphasize Customer-Centric Mindset
Highlight your experience in prioritizing customer needs in operational activities. Discuss how you have previously ensured high levels of customer satisfaction and how you plan to continue this in the new role.
✨Discuss Health and Safety Standards
Be prepared to talk about your knowledge and experience with health and safety regulations in a warehouse environment. This shows that you understand the importance of maintaining a safe workplace for all team members.
✨Demonstrate Inclusivity and Diversity
Sainsbury's values inclusivity and diversity. Share your approach to fostering an inclusive culture within your team and how you have engaged colleagues from different backgrounds to create a positive work environment.
