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For Companies At a Glance
- Tasks: Lead daily operations and foster a vibrant community for startups and innovators.
- Company: Join Plus X Innovation, a hub for creativity and entrepreneurship in Slough.
- Benefits: Enjoy a competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Shape a thriving business community and connect ambitious entrepreneurs with essential resources.
- Qualifications: Strong leadership skills, commercial acumen, and a passion for innovation are essential.
- Other info: Diversity is valued; we support an inclusive recruitment process.
The predicted salary is between 36000 - 45000 £ per year.
Contract: Full-time, Permanent
Salary: £36,000 - £45,000
Location: Slough
About the Role:
Are you passionate about innovation, startups, and creating vibrant business communities? As Location Manager, you’ll be at the heart of a dynamic innovation space part coworking hub, part business support ecosystem. You’ll lead the day-to-day operations while playing a key role in nurturing a collaborative environment for startups, scaleups, and growing SMEs. This is an exciting opportunity to shape a space where entrepreneurship and creativity thrive, and to connect ambitious businesses with the tools, people, and networks they need to grow.
Your role will combine strategic leadership, community engagement, sales, and operational oversight. You’ll help position the location as a go-to destination for forward-thinking founders and organisations looking to innovate and scale.
Key Responsibilities:
- Innovation & Community Development
- Build and grow a strong community of entrepreneurs, creators, and innovators.
- Leverage networks to attract ambitious businesses into the space and workshops.
- Partner with innovation and business support programmes to add value to the member experience.
- Support the delivery of events and initiatives that inspire connection, collaboration, and knowledge-sharing.
- Champion a culture of innovation and curiosity within the workspace and beyond.
- Sales & Client Engagement
- Drive occupancy through active lead generation, pipeline management, and member retention.
- Conduct tours and onboarding, negotiate deals, and maintain excellent client relationships.
- Represent the location at networking events and engage with the broader business ecosystem to increase awareness.
- Operations & Facilities Management
- Ensure the smooth running of the site, from facilities and building management to process optimisation and service delivery.
- Maintain full Health & Safety compliance and liaise with contractors and suppliers as needed.
- Manage billing cycles, budgets, and reporting, ensuring all financial processes are efficient and accurate.
- Member Experience
- Deliver a high-quality, engaging member journey from onboarding to ongoing support.
- Collaborate with events and marketing teams to curate an exciting calendar of activities for members.
- Work closely with internal teams to align services with the evolving needs of the community.
- Team Leadership
- Lead a small, motivated team with a collaborative, purpose-driven approach.
- Support team members through regular 1:1s, personal development plans, and performance reviews.
- Foster a strong service culture and ensure the team is aligned on delivering an exceptional member experience.
What Success Looks Like:
- High levels of occupancy and strong retention across all membership types
- Growth in awareness and reputation as a space for innovation
- A thriving, engaged member community
- Efficient, well-managed day-to-day operations
- Motivated, high-performing team
About You:
You bring:
- Strong commercial acumen with the ability to balance sales, service, and operations
- A passion for entrepreneurship, innovation, and helping businesses grow
- Proven ability to lead teams and deliver results in fast-paced, service-driven environments
- Excellent communication, organisation, and relationship-building skills
- Experience in innovation hubs, flexible workspaces, accelerators, or creative/tech environments
Bonus points for:
- Existing networks within startup or innovation ecosystems
- Experience with innovation programmes, prototyping spaces, or community development
- Familiarity with CRM systems, Xero, OfficeRnD, or similar tools
Plus X Innovation knows inclusive and diverse teams are strong teams. We support and encourage diversity to unlock potential and drive further innovation. We believe in equal opportunities and are committed to a fair and accessible recruitment process. If you have any questions or require any assistance during the application or interview process, please contact Harriett: harrietttaylor@plusxinnovation.com
Business Center Manager employer: Plus X Innovation
Contact Detail:
Plus X Innovation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Center Manager
✨Tip Number 1
Network actively within the startup and innovation community. Attend local events, workshops, and meetups to connect with entrepreneurs and potential clients. Building relationships in this space can help you understand the needs of businesses and position yourself as a valuable resource.
✨Tip Number 2
Familiarise yourself with the latest trends in coworking spaces and innovation hubs. Being knowledgeable about what attracts businesses to these environments will allow you to speak confidently about how you can enhance their experience and drive occupancy.
✨Tip Number 3
Showcase your leadership skills by sharing examples of how you've successfully managed teams in fast-paced environments. Highlight your ability to foster collaboration and a strong service culture, which are crucial for the role of Business Center Manager.
✨Tip Number 4
Prepare to discuss your strategies for community engagement and member retention. Think about innovative ideas you could implement to create a vibrant atmosphere that encourages networking and collaboration among members.
We think you need these skills to ace Business Center Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community development, sales, and operations management. Use specific examples that demonstrate your ability to lead teams and drive occupancy in similar environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for entrepreneurship and innovation. Explain how your skills align with the responsibilities of the Business Center Manager role and how you can contribute to creating a vibrant business community.
Highlight Relevant Skills: In your application, emphasise your strong commercial acumen, communication skills, and experience in managing flexible workspaces or innovation hubs. Mention any existing networks within startup ecosystems that could benefit the role.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Plus X Innovation
✨Show Your Passion for Innovation
Make sure to express your enthusiasm for entrepreneurship and innovation during the interview. Share examples of how you've contributed to similar environments or initiatives in the past, as this will demonstrate your genuine interest in the role.
✨Highlight Your Community Engagement Skills
Discuss your experience in building and nurturing communities. Be prepared to share specific strategies you've used to engage members and foster collaboration, as this is a key responsibility of the Business Center Manager.
✨Demonstrate Strong Commercial Acumen
Prepare to talk about your understanding of balancing sales, service, and operations. Provide examples of how you've successfully driven occupancy and member retention in previous roles, showcasing your ability to manage both client relationships and operational efficiency.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask you to solve hypothetical challenges related to community development or operational management. Think through your approach to these scenarios, as it will help illustrate your problem-solving skills and strategic thinking.
