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- Tasks: Join our Design team to create impactful service designs for major clients.
- Company: Stealth IT Consulting partners with top digital consulting firms, driving innovation in public and private sectors.
- Benefits: Enjoy remote work flexibility with occasional travel to exciting cities like London, Manchester, or Glasgow.
- Why this job: Be part of a user-centric culture that values creativity and collaboration while making a real-world impact.
- Qualifications: Must have active SC Clearance and proven experience in the full service design process.
- Other info: Ideal for those passionate about design thinking and eager to tackle accessibility challenges.
The predicted salary is between 36000 - 60000 £ per year.
Stealth IT Consulting are currently supporting a huge player within the digital consulting world and we are looking for SC Cleared Service Designers to make an impact within the Design team! This is an opportunity to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). This role is mainly remote with occasional travel depending on your client project, this will be either London, Manchester, or Glasgow.
As a Service Designer, Your Role Will Include:
- Maximizing Value: Ensure the highest value delivery for clients, from the initial concept to the real-world implementation of service design.
- End-to-End Support: Guide clients through the entire service design process, from ideation and inception to solution development and testing.
- Championing User-Centricity: Leverage a range of tools and methods to embed design thinking and user-centred approaches.
- Innovative Collaboration: Work on new ideas alongside solution teams to design and develop forward-thinking products and services.
- Driving Service Improvements: Utilize emerging trends to enhance existing services and introduce cutting-edge, industry-first experiences.
- Influencing Stakeholders: Advocate for user-focused transformation, engaging with service managers, user researchers, UI/UX designers, and program directors to demonstrate the impact of user-centric solutions.
Required Experience:
- Active SC Clearance is a MUST
- Proven experience across the full service design process, working independently with minimal support.
- Familiarity with Government Digital Service (GDS) principles and standards.
- Expertise in creating service design deliverables, including user journeys, personas, service blueprints, and concepts.
- Understanding of accessibility challenges for diverse user groups and ability to address them.
- Strong facilitation skills – experience leading workshops, design sprints, and ideation sessions.
- Ability to visualize complex services in a clear and engaging way for different audiences.
- Critical thinking and problem-solving skills, with a passion for asking "why" and breaking down challenges.
- Experience in agile (scrum) environments, collaborating with cross-functional teams (researchers, designers, analysts, product owners, and developers).
- Ability to manage competing priorities under tight deadlines with a proactive approach.
- Strong stakeholder management skills, balancing diverse perspectives to drive design success.
- Advocacy for user-centricity, translating user stories into actionable design strategies.
Service Designer (SC Cleared) employer: Stealth iT Consulting
Contact Detail:
Stealth iT Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer (SC Cleared)
✨Tip Number 1
Make sure to highlight your active SC Clearance in conversations and networking opportunities. This is a crucial requirement for the role, and showcasing it early can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Government Digital Service (GDS) principles and standards. Being able to discuss these in detail during interviews will demonstrate your understanding of the public sector landscape and how it relates to service design.
✨Tip Number 3
Prepare to discuss your experience with user-centric design methods. Be ready to share specific examples of how you've successfully implemented these approaches in past projects, as this will resonate well with the hiring team.
✨Tip Number 4
Network with professionals in the digital consulting space, especially those who have worked with major clients like DWP or NHS Digital. Building connections can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Service Designer (SC Cleared)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service design, particularly your familiarity with Government Digital Service (GDS) principles. Include specific examples of projects where you've maximised value and driven service improvements.
Craft a Compelling Cover Letter: In your cover letter, emphasise your active SC clearance and your ability to work independently. Discuss your user-centric approach and how you have successfully influenced stakeholders in previous roles.
Showcase Relevant Skills: Clearly outline your facilitation skills and experience leading workshops or design sprints. Mention any tools or methods you use to embed design thinking and user-centred approaches in your work.
Highlight Problem-Solving Abilities: Demonstrate your critical thinking and problem-solving skills by providing examples of challenges you've faced in service design. Explain how you approached these challenges and the outcomes of your solutions.
How to prepare for a job interview at Stealth iT Consulting
✨Showcase Your SC Clearance
Since active SC clearance is a must for this role, make sure to highlight your clearance status early in the conversation. This will reassure the interviewers that you meet one of their key requirements.
✨Demonstrate Your Service Design Expertise
Be prepared to discuss your experience with the full service design process. Bring examples of your work, such as user journeys and service blueprints, to illustrate your capabilities and how you've successfully delivered value in past projects.
✨Emphasise User-Centricity
Given the focus on user-centric approaches, be ready to talk about how you've championed user needs in your previous roles. Share specific instances where your design thinking has led to improved user experiences or service outcomes.
✨Prepare for Stakeholder Engagement Scenarios
Expect questions about how you manage diverse stakeholder perspectives. Think of examples where you've influenced stakeholders or collaborated with cross-functional teams to drive design success, showcasing your strong facilitation skills.
