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- Tasks: Join our Design team to create impactful service designs for major clients.
- Company: Stealth IT Consulting partners with top digital consulting firms, driving innovation in public and private sectors.
- Benefits: Enjoy remote work flexibility with occasional travel to exciting cities like London, Manchester, or Glasgow.
- Why this job: Be part of a user-centric culture that values creativity and collaboration while making a real-world impact.
- Qualifications: Must have active SC Clearance and proven experience in the full service design process.
- Other info: Ideal for those passionate about design thinking and eager to tackle accessibility challenges.
The predicted salary is between 36000 - 60000 £ per year.
Stealth IT Consulting are currently supporting a huge player within the digital consulting world and we are looking for SC Cleared Service Designers to make an impact within the Design team! This is an opportunity to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). This role is mainly remote with occasional travel depending on your client project, this will be either London, Manchester, or Glasgow.
As a Service Designer, Your Role Will Include:
- Maximizing Value: Ensure the highest value delivery for clients, from the initial concept to the real-world implementation of service design.
- End-to-End Support: Guide clients through the entire service design process, from ideation and inception to solution development and testing.
- Championing User-Centricity: Leverage a range of tools and methods to embed design thinking and user-centred approaches.
- Innovative Collaboration: Work on new ideas alongside solution teams to design and develop forward-thinking products and services.
- Driving Service Improvements: Utilize emerging trends to enhance existing services and introduce cutting-edge, industry-first experiences.
- Influencing Stakeholders: Advocate for user-focused transformation, engaging with service managers, user researchers, UI/UX designers, and program directors to demonstrate the impact of user-centric solutions.
Required Experience:
- Active SC Clearance is a MUST.
- Proven experience across the full service design process, working independently with minimal support.
- Familiarity with Government Digital Service (GDS) principles and standards.
- Expertise in creating service design deliverables, including user journeys, personas, service blueprints, and concepts.
- Understanding of accessibility challenges for diverse user groups and ability to address them.
- Strong facilitation skills – experience leading workshops, design sprints, and ideation sessions.
- Ability to visualize complex services in a clear and engaging way for different audiences.
- Critical thinking and problem-solving skills, with a passion for asking "why" and breaking down challenges.
- Experience in agile (scrum) environments, collaborating with cross-functional teams (researchers, designers, analysts, product owners, and developers).
- Ability to manage competing priorities under tight deadlines with a proactive approach.
- Strong stakeholder management skills, balancing diverse perspectives to drive design success.
- Advocacy for user-centricity, translating user stories into actionable design strategies.
Service Designer (SC Cleared) employer: Stealth iT Consulting
Contact Detail:
Stealth iT Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer (SC Cleared)
✨Tip Number 1
Make sure to highlight your active SC Clearance in conversations and networking opportunities. This is a crucial requirement for the role, and showcasing it early can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Government Digital Service (GDS) principles and standards. Being able to discuss these in detail during interviews will demonstrate your understanding of the public sector landscape and how it relates to service design.
✨Tip Number 3
Prepare examples of your previous work that showcase your ability to create service design deliverables like user journeys and service blueprints. Being ready to discuss these in depth will help illustrate your expertise and problem-solving skills.
✨Tip Number 4
Network with professionals in the digital consulting space, especially those who have experience with major clients like DWP or NHS Digital. Engaging with them can provide insights into the role and potentially lead to referrals.
We think you need these skills to ace Service Designer (SC Cleared)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Service Designer position. Familiarise yourself with the key skills mentioned in the job description, such as user-centricity and service design deliverables.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the job description. Emphasise your expertise in service design processes, familiarity with GDS principles, and any experience leading workshops or design sprints.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user-centric design and your ability to drive service improvements. Use specific examples from your past work to demonstrate how you have maximised value for clients and influenced stakeholders.
Highlight Your SC Clearance: Since active SC clearance is a must for this role, make sure to clearly state your current clearance status in your application. This will help the hiring team quickly identify your eligibility for the position.
How to prepare for a job interview at Stealth iT Consulting
✨Showcase Your SC Clearance
Since active SC clearance is a must for this role, make sure to highlight your clearance status early in the conversation. This will reassure the interviewers that you meet one of their key requirements.
✨Demonstrate Your Service Design Expertise
Prepare to discuss your experience with the full service design process. Bring examples of your work, such as user journeys and service blueprints, to illustrate your capabilities and how you've successfully delivered value to clients.
✨Emphasise User-Centricity
Be ready to talk about how you champion user-centric approaches in your designs. Share specific instances where you've used design thinking to solve problems or improve services, and how you engaged stakeholders in the process.
✨Prepare for Collaboration Questions
Given the collaborative nature of the role, expect questions about your experience working in cross-functional teams. Think of examples where you've led workshops or design sprints, and how you managed diverse perspectives to achieve design success.
