At a Glance
- Tasks: Welcome guests, manage seating, and provide top-notch customer service in a lively pub environment.
- Company: The Bull is a renowned pub and restaurant in the Cotswolds, celebrated for its local produce and warm atmosphere.
- Benefits: Enjoy 50% off food, access to tips weekly, health support, and career progression opportunities.
- Why this job: Join a dynamic team in a Michelin-recognised venue, perfect for those passionate about hospitality.
- Qualifications: Previous experience in hospitality is preferred; a positive attitude and great communication skills are essential.
- Other info: Celebrate your one-year anniversary with a complimentary dinner and stay in the beautiful Cotswolds.
We are looking for an enthusiastic and customer focused Host to join our team at The Bull in Charlbury. The Bull is a local pub & restaurant with an amazing private dining room for regular events, a beautiful garden and 10 bedrooms on site. We serve British food and drinks in the heart of the Cotswolds, collaborating closely with local farmers and producers (even growing our own vegetables for the restaurant at our Market Garden at Breurn Farm, just 15 minutes away). Since opening last summer, our team are super proud to have earned a spot in the Estrella Top 50 Gastropubs 2025 and gained recognition in the Michelin Guide 2025 along with having fantastic feedback from our guests and critics alike.
If you love hospitality and are seeking an opportunity to thrive in a dynamic & supportive environment, we'd love to hear from you.
Salary: Up to £20 per hour (£12.50 - £13.25 per hour + service charge)
What's in it for you as a Host at The Bull:
- 50% off food and drink in our pubs for a table of up to 4 people
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
- An extra £3- £6 per hour in Service charge
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More.
- 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year anniversary with PHG with dinner for 2 and an overnight stay in the Cotswolds, on us!
- Access to Wage stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
What you'll be doing as a Host at The Bull:
- Warmly welcome guests as they enter the restaurant, assist getting them seated promptly and efficiently.
- Provide excellent customer service by addressing guest inquiries, offering menu information and assisting with special requests.
- Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast-paced environment.
- Manage waitlists during peak times and manage expectations by keeping guests informed of wait times.
- Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests.
About you, our new Host at The Bull:
- Ideally have previous experience as a Host or similar role within hospitality.
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexible approach to work.
Host employer: The Bull
Contact Detail:
The Bull Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Familiarise yourself with The Bull's menu and the local produce they use. This knowledge will not only impress during your interview but also show your genuine interest in the role and the establishment.
✨Tip Number 2
Visit The Bull as a guest before applying. This will give you firsthand experience of their service style and atmosphere, allowing you to speak authentically about your experience during the interview.
✨Tip Number 3
Network with current or former employees of The Bull. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Demonstrate your passion for hospitality by sharing relevant experiences in your conversations. Whether it's a story about a memorable customer interaction or a challenge you overcame, this will highlight your suitability for the Host role.
We think you need these skills to ace Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles as a Host or similar positions. Emphasise your customer service skills and any achievements that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at The Bull. Mention specific aspects of the job description that resonate with you, such as your passion for delivering exceptional customer service and your ability to work collaboratively with a team.
Showcase Relevant Skills: In your application, highlight key skills mentioned in the job description, such as excellent communication, a positive attitude, and the ability to manage waitlists during busy times. Use examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Bull
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for customer service and creating memorable experiences for guests.
✨Demonstrate Teamwork Skills
Since the role requires effective collaboration with the front of house team, be prepared to discuss examples of how you've successfully worked in a team environment. Highlight your ability to communicate and support your colleagues.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as managing waitlists or dealing with difficult customers. Think through your responses in advance, focusing on maintaining a calm and friendly demeanour.
✨Research The Bull and Its Values
Familiarise yourself with The Bull's offerings, values, and recent achievements, like being featured in the Michelin Guide. This knowledge will show your genuine interest in the position and help you connect with the interviewers.