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- Tasks: Lead the Food & Beverage team, ensuring excellent guest experiences at events.
- Company: Join Parkwood Leisure, a company dedicated to community health and happiness.
- Benefits: Enjoy competitive pay, free gym membership, discounts, and career progression opportunities.
- Why this job: Be part of a vibrant venue hosting diverse events while developing your leadership skills.
- Qualifications: Strong customer service skills and team management experience are essential.
- Other info: Flexible hours with a focus on weekends and evenings; training provided.
The predicted salary is between 21600 - 32400 £ per year.
Location: Pavilion Gardens, Buxton
Salary: £27,040 pro rata
Part Time: 16 to 25 hours per week
We have an exciting opportunity for a Front of House Manager, specialising in Food & Beverage to join our team at the prestigious Pavilion Gardens, Buxton. Pavilion Gardens Buxton is an events and hospitality venue that hosts over 100 events annually, ranging from weddings, dinners, auctions, party nights and stage shows. We also have a number of food and beverage outlets with breakfast, lunch and afternoon tea served in the Pavilion Restaurant, a grab and go service in the Pavilion Kitchen and an Ice Cream Parlour. We also have outdoor refreshments, a coffee van on the promenade and three bars. The Front of House manager will be responsible for overseeing all of the outlets.
The Front of House Manager will be responsible for the smooth running of all Food & Beverage outlets ensuring an excellent guest experience. The successful candidate will be able to lead by example and always from the front, displaying excellent customer service skills and team management. This role is predominantly weekends and there will be the need for evening work throughout the year. The goal is to maximise sales and revenue at the site and improve customer satisfaction and employee engagement. The Front of House manager will also be responsible for managing a team including catering supervisors, food and beverage assistants and casual seasonal staff, along with working closely with the site's Head Chef and kitchen team. The majority of working time will be based around the regular opening times of 9 to 5. There will be the requirement to work evenings and weekends according to the events taking place. Additional holiday and sickness cover will also be available.
What can Parkwood Leisure offer you?
- Competitive salary
- Generous annual leave
- Free gym membership at any of the facilities in the Parkwood Leisure, Lex Leisure and Legacy Leisure portfolio for you and a nominated person
- Employee health cash plan
- Employee discount portal discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
- Cycle to Work scheme
- Pension Scheme
- Company sick pay
- Career progression
- Training and development
- Full training provided for the successful candidate
About Parkwood Leisure: We're a company that's proud to deliver a first class service to each of the facilities we manage and is committed to working with local communities to make a difference and provide a healthier and happier lifestyle to the communities we serve. The Company prides itself on its exemplary health and safety record and commitment to staff.
If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
Front of House Manager Food and Beverage employer: Parkwood Leisure
Contact Detail:
Parkwood Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager Food and Beverage
✨Tip Number 1
Familiarise yourself with the Pavilion Gardens and its various food and beverage outlets. Understanding the venue's unique offerings and atmosphere will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Highlight your experience in managing teams, especially in a fast-paced environment. Be prepared to share specific examples of how you've successfully led a team to enhance customer satisfaction and improve service efficiency.
✨Tip Number 3
Network with current or former employees of Pavilion Gardens if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours, particularly weekends and evenings. Emphasising your willingness to adapt to the venue's schedule will show your commitment to the role.
We think you need these skills to ace Front of House Manager Food and Beverage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management. Include specific examples of how you've led teams, improved customer satisfaction, or maximised sales in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention your understanding of the role's responsibilities and how you can contribute to enhancing the guest experience at Pavilion Gardens.
Highlight Customer Service Skills: In both your CV and cover letter, emphasise your excellent customer service skills. Provide examples of how you've successfully managed customer interactions and resolved issues in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Front of House Manager.
How to prepare for a job interview at Parkwood Leisure
✨Know the Venue
Familiarise yourself with Pavilion Gardens and its various food and beverage outlets. Understanding the layout, services offered, and the types of events hosted will show your genuine interest in the role and help you answer questions more effectively.
✨Demonstrate Leadership Skills
As a Front of House Manager, you'll need to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer service. This will highlight your capability to lead by example.
✨Customer Service Focus
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a guest or handled a difficult situation. This is crucial for a role that prioritises excellent guest experiences.
✨Flexibility and Availability
Since the role involves working evenings and weekends, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the demands of the job, especially during busy event periods.
