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- Tasks: Collect rent, manage tenant relationships, and provide housing benefits guidance.
- Company: Join a respected property management company with a supportive team culture.
- Benefits: Enjoy free parking, career progression, and a standard work schedule.
- Why this job: Make a real impact by helping tenants while developing your skills in property management.
- Qualifications: Full UK driver's license required; experience in property management is a plus.
- Other info: Travel across London to meet tenants and build meaningful connections.
The predicted salary is between 25000 - 35000 £ per year.
A long-established and respected property management company is seeking a Rent Collection Officer to join their proactive and supportive rents team. This is a fantastic opportunity for someone who enjoys working directly with tenants, resolving issues, and supporting individuals in maintaining successful tenancies. In this role, you will be responsible for collecting rent, managing tenant relationships, and providing guidance on housing benefits, including Universal Credit. You will regularly travel to meet tenants in person, so a full UK driver's license is essential.
Key Responsibilities
- Rent Collection: Monitor and collect rent payments, ensuring tenant accounts are up to date.
- Tenant Engagement: Visit tenants to build relationships, resolve issues, and encourage timely payments.
- Benefit Support: Help tenants understand and manage housing benefits, including Universal Credit.
- Document Verification: Check and process rent-related documentation accurately.
- Compliance: Ensure all actions comply with housing regulations and internal policies.
- Travel: Visit tenants at various locations as part of day-to-day duties.
Requirements
- Full UK driver's license & transport is essential
- Good understanding of housing benefits and universal credit is ideal
- Experience within property management would be ideal
- Excellent communication skills
- Happy to travel across London to meet with clients
What's on offer:
- Free parking
- Hours 9.15 am – 5.30 pm
- Extensive career progression
Rent Collections Officer employer: Kasmir Associates
Contact Detail:
Kasmir Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Collections Officer
✨Tip Number 1
Familiarise yourself with housing benefits and Universal Credit. Understanding these topics will not only help you in the role but also impress us during your interactions, showing that you're proactive and knowledgeable.
✨Tip Number 2
Highlight any previous experience in property management or tenant relations. If you've worked directly with tenants before, be ready to share specific examples of how you resolved issues or improved tenant satisfaction.
✨Tip Number 3
Prepare to discuss your approach to building relationships with tenants. We value communication skills highly, so think about how you can demonstrate your ability to engage effectively and empathetically with clients.
✨Tip Number 4
Since travel across London is a key part of the job, ensure you have a reliable means of transport. Be ready to talk about your driving experience and how you plan to manage your time effectively while visiting tenants.
We think you need these skills to ace Rent Collections Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and tenant engagement. Emphasise any previous roles where you collected rent or supported tenants with housing benefits.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and your passion for helping tenants. Mention specific examples of how you've resolved issues or built relationships in past roles.
Highlight Relevant Skills: In your application, clearly outline your understanding of housing benefits and Universal Credit. If you have experience with compliance and documentation, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Kasmir Associates
✨Know Your Housing Benefits
Make sure you have a solid understanding of housing benefits and Universal Credit. Be prepared to discuss how you would assist tenants in navigating these systems, as this is a key part of the role.
✨Demonstrate Communication Skills
Since the job involves engaging with tenants, showcase your excellent communication skills during the interview. Use examples from past experiences where you've successfully resolved issues or built relationships.
✨Highlight Relevant Experience
If you have experience in property management or a similar field, be sure to highlight it. Discuss specific situations where you managed tenant relationships or collected payments effectively.
✨Prepare for Travel Questions
As travel across London is required, be ready to discuss your availability and willingness to meet tenants in person. Mention any previous experience you have with travelling for work and how you manage your time effectively.
