Technical Account Manager

Technical Account Manager

Witham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts while delivering technical water hygiene services and leading a team.
  • Company: Join an award-winning business in the Air & Water Hygiene sector, known for its growth and innovation.
  • Benefits: Enjoy a competitive salary, bonus potential, company vehicle, laptop, pension, and generous leave.
  • Why this job: Make a real impact by combining technical expertise with client management and team leadership.
  • Qualifications: 5+ years in water hygiene, strong regulatory knowledge, and excellent communication skills required.
  • Other info: This hybrid role offers a unique blend of hands-on work and strategic growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Are you an ambitious Air and Water Hygiene Engineer, looking to join an award winning and established business? Are you looking to take a step forward in your technical career?

We are seeking a Technical Account Manager to support and expand our client's Air & Water Hygiene Division. This hybrid role blends technical engineering expertise with client management, division growth and team leadership. If you're ambitious and looking to drive business growth alongside hands on delivery, then this is your opportunity to make an impact.

In addition to a salary of up to £50,000 you will also be offered:

  • Bonus potential (up to £9,000/year)
  • Company vehicle or car allowance
  • Laptop and mobile phone
  • Pension
  • 25 days annual leave + bank holidays

Your Role:

As a Technical Account Manager, you will:

  • Deliver planned and reactive water hygiene tasks to meet HSG274, HTM04-01 & ACoP L8 standards
  • Perform chlorination, disinfection, sampling, testing, and chemical dosing
  • Maintain Chlorine Dioxide (ClO2) dosing systems and support steam boiler & cooling system treatment (desirable)
  • Act as primary contact for clients, providing technical support, reporting, and quotations and be targeted on growing your client base
  • Lead service quality efforts, mentor junior engineers, and support recruitment for expanding contracts

This is the ideal role for a technical expert looking to progress into a management position. Within this role you will have the opportunity to combine technical delivery, team management and sales growth.

What We're Looking For:

  • 5+ years experience in water hygiene/mechanical services
  • Strong knowledge of L8/HSG274, BS8580, HTM04-01, and water regulations
  • Proven ability to quote remedial works & produce technical reports
  • CRM systems & Microsoft Office proficiency
  • Excellent communication, sales and client facing skills, with experience of leading or managing engineers
  • Full UK driving licence
  • Experience with steam boiler and cooling water treatment
  • Knowledge of ClO2 generation systems
  • Plumbing or mechanical qualifications (NVQ Level 2/3 or equivalent)
  • IOSH/SSSTS or equivalent health & safety certification

Ready to take the next step in your air and water hygiene career? Please apply now.

Technical Account Manager employer: RF Recruitment Consultancy LTD

Join an award-winning company that values ambition and technical expertise in the Air & Water Hygiene Division. With a supportive work culture, competitive salary, and comprehensive benefits including a bonus potential and generous annual leave, this hybrid role offers you the chance to grow your career while making a meaningful impact. You'll have opportunities for professional development, mentoring junior engineers, and leading service quality efforts in a dynamic environment.
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Contact Detail:

RF Recruitment Consultancy LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Account Manager

✨Tip Number 1

Familiarise yourself with the specific regulations and standards mentioned in the job description, such as HSG274 and HTM04-01. Being able to discuss these in detail during your interview will demonstrate your expertise and commitment to the role.

✨Tip Number 2

Highlight your experience in client management and technical support. Prepare examples of how you've successfully managed client relationships and delivered technical solutions, as this is a key aspect of the Technical Account Manager role.

✨Tip Number 3

Showcase your leadership skills by discussing any experience you have in mentoring or managing teams. This will be crucial since the role involves leading service quality efforts and supporting junior engineers.

✨Tip Number 4

Prepare to discuss your proficiency with CRM systems and Microsoft Office. Being able to articulate how you've used these tools effectively in past roles can set you apart from other candidates.

We think you need these skills to ace Technical Account Manager

Technical Engineering Expertise
Knowledge of HSG274, HTM04-01, and ACoP L8 Standards
Experience in Water Hygiene/Mechanical Services
Proficiency in CRM Systems
Microsoft Office Skills
Client Management Skills
Sales Skills
Ability to Quote Remedial Works
Technical Report Writing
Leadership and Mentoring Skills
Full UK Driving Licence
Experience with Chlorine Dioxide (ClOâ‚‚) Dosing Systems
Knowledge of Steam Boiler and Cooling Water Treatment
Plumbing or Mechanical Qualifications (NVQ Level 2/3 or Equivalent)
IOSH/SSSTS or Equivalent Health & Safety Certification

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in water hygiene and mechanical services. Emphasise your knowledge of L8/HSG274, BS8580, HTM04-01, and any plumbing or mechanical qualifications you possess.

Craft a Compelling Cover Letter: Write a cover letter that showcases your ambition and technical expertise. Mention specific achievements in your previous roles that demonstrate your ability to manage client relationships and lead teams effectively.

Highlight Technical Skills: In your application, clearly outline your technical skills related to chlorination, disinfection, and chemical dosing. Include any experience with CRM systems and Microsoft Office, as these are crucial for the role.

Showcase Leadership Experience: If you have experience mentoring junior engineers or leading service quality efforts, make sure to include this in your application. This will demonstrate your readiness for a management position within the company.

How to prepare for a job interview at RF Recruitment Consultancy LTD

✨Showcase Your Technical Expertise

As a Technical Account Manager, you'll need to demonstrate your strong knowledge of water hygiene regulations and standards. Be prepared to discuss specific experiences where you've applied your technical skills, such as chlorination or disinfection processes, to solve problems or improve service quality.

✨Highlight Client Management Skills

This role requires excellent communication and client-facing skills. Share examples of how you've successfully managed client relationships in the past, particularly in a technical context. Discuss any strategies you've used to grow your client base or improve client satisfaction.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for scenarios related to water hygiene tasks or client management challenges, and think through how you would approach these situations, focusing on both technical and interpersonal aspects.

✨Demonstrate Leadership Potential

Since this role involves mentoring junior engineers and supporting recruitment, be ready to discuss your leadership style and experiences. Share instances where you've led a team or project, highlighting your ability to motivate others and drive results.

Technical Account Manager
RF Recruitment Consultancy LTD
Location: Witham
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