At a Glance
- Tasks: Lead VIP Hospitality & Events, ensuring five-star guest experiences and team management.
- Company: Join a prestigious corporate site in the heart of London, known for excellence.
- Benefits: Enjoy 23 days annual leave, health cash plan, pension, and life assurance.
- Why this job: Be part of a dynamic team delivering luxury-level experiences and building client relationships.
- Qualifications: Experience in hospitality management, strong leadership, and exceptional communication skills required.
- Other info: Monday to Friday role with a competitive salary of £46,000 per annum.
The predicted salary is between 46000 - 46000 £ per year.
Contract Catering – Corporate Sector
The City, London
Monday to Friday
Salary: £46,000 per annum + excellent benefits
About the Role
We are seeking a highly professional, experienced, and client-focused Catering and Reception General Manager to lead the VIP Hospitality and Events operations at a prestigious corporate site in the City. This is a key leadership role responsible for the seamless delivery of five-star guest experiences, the operational oversight of VIP catering and events, and the effective management of a small but dedicated front-of-house team. You will serve as the primary point of contact for both internal and external stakeholders, ensuring premium service delivery, flawless execution of high-profile events, and exceptional client engagement. While client services form an important part of the position, the core responsibility lies in managing end-to-end hospitality and event operations with excellence and precision.
Key Responsibilities
- Lead and manage all aspects of VIP Hospitality & Events operations, ensuring service excellence and efficiency.
- Inspire and guide the team to deliver outstanding Hospitality & Events and front-of-house services.
- Build and maintain trusted relationships with clients and stakeholders.
- Oversee premium catering, meeting room coordination, and high-level event delivery.
- Manage team performance, including scheduling, training, and development.
- Drive continuous service enhancements to elevate guest experiences.
- Ensure all services align with the brand and client standards with professionalism, innovation, and service excellence.
Ideal Candidate Profile
- Proven experience in managing hospitality and events operations within a corporate setting / contract catering.
- Demonstrated ability to lead and develop small teams with a focus on quality and service culture.
- Exceptional interpersonal and client management skills, with a proactive and consultative approach.
- Strong organisational & administrative capabilities, including resource planning and event coordination.
- Impeccable communication skills, both verbal and written.
- Confident and professional presence, with excellent personal presentation.
- Results-driven, with a passion for exceeding expectations and delivering luxury-level guest experiences.
Benefits Package
- 23 days annual leave, plus public holidays
- Health cash plan
- Pension and life assurance
Catering & Reception General Manager employer: Off To Work
Contact Detail:
Off To Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering & Reception General Manager
✨Tip Number 1
Network with professionals in the catering and events industry. Attend relevant events or join online forums to connect with others who may have insights or opportunities related to the Catering & Reception General Manager role.
✨Tip Number 2
Research the company culture and values of StudySmarter. Understanding our ethos will help you align your approach during interviews and demonstrate how you can contribute to our mission.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your leadership skills and ability to manage high-profile events. Be ready to discuss how you’ve handled challenges in a corporate catering environment.
✨Tip Number 4
Stay updated on the latest trends in hospitality and event management. Being knowledgeable about current practices will not only impress us but also show your commitment to delivering exceptional guest experiences.
We think you need these skills to ace Catering & Reception General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and events management. Focus on your leadership skills, client engagement, and any specific achievements that demonstrate your ability to deliver five-star service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the corporate catering sector. Mention specific examples of how you've successfully managed events or led teams in the past, and explain why you're a great fit for this position.
Highlight Key Skills: In your application, emphasise your interpersonal skills, organisational capabilities, and experience in managing high-profile events. Use keywords from the job description to ensure your application aligns with what the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Off To Work
✨Showcase Your Leadership Skills
As a Catering & Reception General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others to deliver exceptional service.
✨Highlight Client Management Experience
This role requires strong interpersonal skills and the ability to build trusted relationships with clients. Be ready to discuss specific instances where you've effectively engaged with clients, resolved issues, or enhanced their experience, showcasing your proactive approach.
✨Demonstrate Organisational Skills
With responsibilities including event coordination and resource planning, it's crucial to highlight your organisational capabilities. Share examples of how you've successfully managed multiple events or projects simultaneously, ensuring everything runs smoothly and efficiently.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in high-pressure situations. Think about potential challenges you might face in this role and prepare thoughtful responses that illustrate your ability to maintain service excellence under pressure.