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- Tasks: Lead the deployment of digital care solutions while engaging with teams and managing data.
- Company: Join a forward-thinking company focused on digital transformation and exceptional customer experiences.
- Benefits: Enjoy a hybrid work model with travel opportunities and the chance to make a real impact.
- Why this job: Be at the forefront of digital change, training others and ensuring smooth implementations across the UK.
- Qualifications: A full UK driving license is essential; experience in project management and customer engagement is a plus.
- Other info: This is a fixed-term contract for 12-18 months with frequent travel required.
The predicted salary is between 36000 - 60000 £ per year.
*This role requires nationwide travel therefore a full UK driving license is essential Fixed Term Contract for 12-18 Months Are you passionate about driving digital transformation and ensuring exceptional customer experiences? We are looking for a dynamic and dedicated Implementation Service Lead to manage the deployment and integration of our Voyage Digital Care Nourish template across our services on a fixed term contract for 18 Months – this role is hybrid but with travel across the UK including overnight stays three to four times a week. Responsibilities of the role: Customer Engagement: Be the primary contact for Operational teams, Implementation Managers, and Service Managers, ensuring a seamless implementation process. Data Management: Manage and prepare data for successful implementations. Training & Support: Train and coach staff on new processes and systems. Project Management: Work according to implementation and project plans, ensuring tasks and deadlines are met. Technical Support: Collaborate with IT and Implementation Managers to resolve technical issues. Collaboration & Communication: Participate in weekly implementation meetings, identify tra…
Implementation Service Lead employer: Voyage Care
Contact Detail:
Voyage Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Service Lead
✨Tip Number 1
Make sure to highlight your experience with digital transformation projects in your conversations. This role is all about driving change, so showcasing your past successes in similar environments will resonate well.
✨Tip Number 2
Since this position involves a lot of travel, be prepared to discuss your flexibility and willingness to travel extensively. Sharing examples of how you've managed travel in previous roles can demonstrate your readiness for this aspect of the job.
✨Tip Number 3
Familiarize yourself with the Voyage Digital Care Nourish template and any related technologies. Showing that you have done your homework on our products will set you apart as a candidate who is genuinely interested in the role.
✨Tip Number 4
Emphasize your communication and collaboration skills during discussions. This role requires working closely with various teams, so demonstrating your ability to engage effectively with different stakeholders will be crucial.
We think you need these skills to ace Implementation Service Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital transformation, customer engagement, and project management. Use specific examples that demonstrate your ability to manage implementations and support teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for driving digital transformation and exceptional customer experiences. Mention your willingness to travel and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasize skills such as data management, training, and technical support. Provide examples of how you've successfully trained staff or managed projects in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work as an Implementation Service Lead. Discuss how you can contribute to the company's goals and enhance customer experiences through effective implementation.
How to prepare for a job interview at Voyage Care
✨Show Your Passion for Digital Transformation
Make sure to express your enthusiasm for driving digital transformation during the interview. Share specific examples of how you've contributed to similar projects in the past and how you can bring that experience to the role.
✨Highlight Your Project Management Skills
Since this role involves managing implementations, be prepared to discuss your project management experience. Talk about how you've successfully managed timelines, coordinated with teams, and ensured that projects were completed on schedule.
✨Demonstrate Your Customer Engagement Abilities
As the primary contact for various teams, it's crucial to showcase your customer engagement skills. Prepare to share examples of how you've effectively communicated with stakeholders and resolved issues to ensure a smooth implementation process.
✨Prepare for Technical Questions
Given the technical support aspect of the role, brush up on relevant technologies and systems. Be ready to discuss how you've collaborated with IT teams in the past to troubleshoot and resolve technical challenges.
