Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and deliver exceptional events at Bristol City Hall, from weddings to corporate functions.
- Company: Join a vibrant team at one of Bristol's iconic cultural venues, known for extraordinary events.
- Benefits: Enjoy a pension scheme, career growth, digital GP access, travel discounts, and wellness classes.
- Why this job: Be part of a dynamic team, develop your skills, and create memorable experiences for guests.
- Qualifications: Experience in events management, team leadership, and strong organisational skills are essential.
- Other info: Flexible working hours and a supportive environment for personal growth await you!
The predicted salary is between 26400 - 39600 £ per year.
Join a team dedicated to delivering extraordinary events at one of Bristol’s most iconic cultural venues. As Conference & Events Manager at Bristol City Hall and Create Centre, you will play a vital role in ensuring that every event - from weddings and client functions to small meetings - is executed flawlessly. You will oversee a fast-paced and quality-driven C&E operation, delivering exceptional customer service and ensuring every guest experience exceeds expectations.
Key Responsibilities:
- Overall Responsibility: Oversee the delivery of high-quality service within a fast-paced Conference & Events operation, focusing on key areas such as weddings, client events, and small meetings.
- Team Leadership: Lead and manage a large, dynamic team, ensuring effective training, development, and upskilling. Promote personal growth and look for opportunities to develop team members through Personal Development Plans (PDP).
- Resource Management: Compile rotas in line with business needs and budget requirements, ensuring the team is neither over nor understaffed.
- Customer Feedback & Action Plans: Manage the customer feedback forum, addressing issues, and implementing action plans for continuous improvement.
- Event Delivery: Ensure all Conference & Events bookings are delivered seamlessly, upselling additional services when appropriate and understanding each client’s unique requirements.
Who You Are:
We are looking for someone who brings a blend of passion, experience, and drive. The ideal Conference & Events Manager will:
- Have knowledge and experience in the events and hospitality industry, with a solid understanding of C&E operations.
- Possess previous team management experience, demonstrating your ability to lead, motivate, and develop a team to deliver results.
- Be highly organised with exceptional people management and communication skills.
- Be flexible and adaptable to working hours, with the ability to work in a pressurised environment and multitask effectively.
- Have a solid understanding of P&L accounts and experience managing budgets within a business context.
What We Offer:
We ensure you’re rewarded for all your hard work, offering a comprehensive benefits package which includes:
- Contributory pension scheme for your future security
- Career growth opportunities through our Career Pathways and MyLearning programmes
- Digital GP access for you and your immediate family, with wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com, and many more
- Discounts at leading supermarkets such as Tesco, Sainsbury’s, Morrisons, and more
- Up to 44% off cinema tickets, so you can unwind with your favourite film
- Cash rewards every time you spend, redeemable on a wide range of brands
- Free wellness, mindfulness, and exercise classes to support your well-being
- Share all these discounts and offers with friends and family!
Conference & Events Manager employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Manager
✨Tip Number 1
Network with professionals in the events and hospitality industry. Attend local events or join relevant online groups to connect with others who can provide insights or even refer you to opportunities at Bristol City Hall.
✨Tip Number 2
Familiarise yourself with Bristol City Hall and Create Centre's past events. Understanding their style and clientele will help you tailor your approach and demonstrate your knowledge during interviews.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've successfully managed teams in high-pressure environments. This will highlight your ability to lead and motivate a dynamic team effectively.
✨Tip Number 4
Prepare to discuss your experience with budget management and P&L accounts. Being able to articulate your financial acumen will be crucial, as this role requires a solid understanding of resource management.
We think you need these skills to ace Conference & Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the events and hospitality industry. Focus on your team management skills and any specific achievements that demonstrate your ability to deliver high-quality service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for event management. Mention specific examples of successful events you've managed and how you can contribute to the team at Bristol City Hall.
Highlight Key Skills: In your application, emphasise your organisational skills, ability to work under pressure, and experience with P&L accounts. These are crucial for the role and will set you apart from other candidates.
Showcase Leadership Experience: Detail your previous team management experience, including how you've developed team members and handled customer feedback. This will demonstrate your capability to lead a dynamic team effectively.
How to prepare for a job interview at Compass Group UK
✨Showcase Your Event Management Experience
Be prepared to discuss your previous experience in managing events, particularly in a fast-paced environment. Highlight specific examples where you successfully led a team or delivered a memorable event, as this will demonstrate your capability for the role.
✨Demonstrate Leadership Skills
Since the role involves leading a dynamic team, be ready to share your approach to team management. Discuss how you've motivated and developed team members in the past, and provide examples of how you've handled challenges within a team setting.
✨Understand Customer Service Excellence
The job requires exceptional customer service skills. Prepare to talk about how you ensure high-quality service delivery and how you handle customer feedback. Share any strategies you've implemented to improve customer satisfaction in previous roles.
✨Familiarise Yourself with Budget Management
As the role involves managing budgets, brush up on your knowledge of P&L accounts and resource management. Be ready to discuss how you've effectively managed budgets in the past and how you would approach financial planning for events.
