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- Tasks: Lead user experience strategy, guiding teams to create impactful designs and solutions.
- Company: Join a forward-thinking company focused on transforming user experiences in the digital landscape.
- Benefits: Enjoy flexible work options, mentorship opportunities, and a collaborative culture.
- Why this job: Make a real difference by shaping user experiences that resonate and drive business success.
- Qualifications: 15+ years in UX with leadership experience; strong communication and facilitation skills required.
- Other info: Ideal for those passionate about mobile-first design and fintech innovation.
The predicted salary is between 48000 - 72000 £ per year.
As a Principal Experience Strategist, you’ll spearhead that transformation, bridging vision and execution to deliver strategic impact and measurable results.
What You’ll Do
- Head high-impact engagements from discovery and visioning to road mapping and experience definition, ensuring outcomes serve both user needs and business goals.
- Translate research and behavioral insights into actionable experience principles, opportunity areas, and product strategies.
- Plan and facilitate strategic workshops that unlock insight, align stakeholders, and shape clear product direction.
- Act as a trusted partner to clients, guiding prioritization, navigating ambiguity, and helping stakeholders make confident, user-centered decisions.
- Coach and elevate cross-functional teams, providing strategic direction, critique, and mentorship.
- Collaborate closely with Product, Engineering, and Marketing to drive cohesive, scalable solutions across the user journey.
What You Bring
- 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships.
- Mastery of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks.
- Strong facilitation and storytelling skills, you build consensus, inspire action, and bring strategy to life.
- A track record of leading and mentoring UX teams raising the bar on clarity, critical thinking, and craft.
- Confidence in fast-paced, ambiguous environments, able to simplify complexity and drive meaningful progress.
- Excellent communication skills and the ability to influence stakeholders at all levels, including executives.
- A portfolio or case studies that show how your strategic thinking shaped product direction and delivered tangible business value.
Mainly if you bring the following, you’re a superstar in our eyes:
- Deep experience in mobile-first product ecosystems and B2C environments especially around growth, retention, and emotionally resonant design.
- Expertise in banking or fintech domains, including trust patterns, regulatory compliance, and accessibility in regulated spaces.
Join us if you’re ready to lead experience transformation that delivers lasting impact for users, teams, and businesses.
User Experience Lead employer: Ascendion
Contact Detail:
Ascendion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Experience Lead
✨Tip Number 1
Network with professionals in the UX field, especially those who have experience in leadership roles. Attend industry events or webinars where you can connect with potential colleagues and learn about their experiences at companies like ours.
✨Tip Number 2
Showcase your facilitation and storytelling skills in informal settings. Practice leading discussions or workshops with peers to refine your ability to build consensus and inspire action, which are crucial for the role.
✨Tip Number 3
Familiarise yourself with the latest trends in mobile-first product ecosystems and B2C environments. This knowledge will not only enhance your understanding but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 4
Prepare to discuss specific examples from your portfolio that highlight your strategic thinking and how it has led to tangible business value. Be ready to articulate these stories clearly during any discussions with us.
We think you need these skills to ace User Experience Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 15+ years of experience in UX, research, or design strategy. Emphasise your leadership roles and any specific projects that showcase your ability to guide cross-functional teams.
Showcase Your Portfolio: Include a portfolio or case studies that demonstrate how your strategic thinking has shaped product direction and delivered tangible business value. Focus on projects that align with the job's requirements, especially in mobile-first ecosystems and B2C environments.
Craft a Compelling Cover Letter: Write a cover letter that connects your experience with the responsibilities outlined in the job description. Highlight your facilitation and storytelling skills, and explain how you can inspire action and build consensus among stakeholders.
Prepare for Interviews: Be ready to discuss your approach to navigating ambiguity and simplifying complexity in fast-paced environments. Prepare examples of how you've coached and elevated teams, and be prepared to share insights from your past experiences that align with the company's goals.
How to prepare for a job interview at Ascendion
✨Showcase Your Strategic Thinking
Prepare to discuss specific examples from your portfolio that demonstrate how your strategic thinking has shaped product direction. Highlight measurable outcomes and the impact of your decisions on user experience and business goals.
✨Demonstrate Leadership Skills
Be ready to share experiences where you've led cross-functional teams or mentored others. Discuss how you navigated challenges, built consensus, and inspired action among stakeholders, especially in ambiguous situations.
✨Familiarise Yourself with the Company’s Products
Research the company's existing products and their user experience. Be prepared to offer insights or suggestions for improvement based on your expertise in user-centred design and service design tools.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think about how you would approach facilitating a workshop or guiding a client through a complex decision-making process.
