Deskside & Technology Support Analyst (SC Cleared) - Bristol

Role: Deskside & Technology Support Analyst

Clearance: SC Cleared minimum, can take DV

Location: Bristol

Hourly Rate: £34 via Umbrella

Contract Duration: 6 Months initial

iO have partnered with Engineering firm who are looking for SC Cleared Support professionals to join them on a contract basis.

Please note, this is a full-time role in Bristol in which you\’ll need an Active SC Clearance to be considered*

Experience Required
Essential:

• At least 4 years\’ experience in IT Service Management principles and processes
• 2nd Line Support experience
• High level of proficiency and knowledge of working in a Corporate IT environment
• Experience in working to (and exceeding) Service Level Agreements

Desirable:

• Qualifications: Certification from Microsoft
• ITIL V3/4 Foundation Qualification
• Working knowledge of Service Now
• Customer Service Experience

If you\’re interested, please do apply to this role with your most up to date CV as I swill be calling through applications in order of receipt.

Role: Deskside & Technology Support Analyst

Clearance: SC Cleared minimum, can take DV

Location: Bristol

Hourly Rate: £34 via Umbrella

Contract Duration: 6 Months initial