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For Companies At a Glance
- Tasks: Lead a vibrant Lounge team, ensuring exceptional service and community engagement.
- Company: Join a unique social network that values talented individuals and fosters a lively atmosphere.
- Benefits: Enjoy overtime pay, staff discounts, 28 days holiday, and a renowned staff party.
- Why this job: Be part of a dynamic culture focused on happiness, growth, and community impact.
- Qualifications: Experience in management roles within hospitality, with a knack for team training and customer satisfaction.
- Other info: Follow us on LinkedIn or social media to connect and learn more about our culture.
The predicted salary is between 36000 - 60000 £ per year.
Lounges are unique places, and what makes them special is the talented people who run them. As a Lounge manager, you'll be the brilliant leader responsible for delivering 14 great shifts, taking full ownership to make your Lounge an exceptional place to work and a vibrant community hub. Your goal will be to ensure every customer leaves happy, thanks to your outstanding management skills.
The Benefits
- Overtime pay for hours worked beyond contracted hours
- Staff food on every shift
- 50% staff discount outside working hours from day one
- 28 days holiday (including Bank Holidays), pro-rata
- Enhanced maternity and paternity pay after 2 years of service
- Participation in Loungefest, our renowned staff party
- Competitions and incentives, including trips with suppliers
- Company pension scheme
- Long service awards
- Pay management with Wagestream
- Support via the Licensed Trade Charity
- Opportunities for personal development and career growth
- Tips shared equally based on hours worked
- Christmas and Boxing Day off
What You Bring
- Experience as a General Manager, Assistant Manager, Deputy Manager, or Restaurant Manager in restaurants, bars, cafés, or coffee shops
- Experience working in a bar environment with food and drink preparation
- Ability to manage through KPIs, considering labour, stock, food safety, customer satisfaction, and brand standards within budget
- Successful track record in training and recruiting front-of-house teams, including servers and assistant managers
- Preferably some back-of-house experience, understanding kitchen operations and team dynamics
General Manager employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with our Lounge culture and values. Understanding what makes our lounges unique will help you demonstrate how your leadership style aligns with our community-focused approach during any discussions.
✨Tip Number 2
Network with current or former Lounge managers if possible. They can provide insights into the role and share their experiences, which can be invaluable when preparing for interviews or discussions.
✨Tip Number 3
Showcase your experience in managing KPIs effectively. Be ready to discuss specific examples of how you've successfully managed labour, stock, and customer satisfaction in previous roles, as this is crucial for the General Manager position.
✨Tip Number 4
Engage with us on social media platforms like LinkedIn and Instagram. This not only shows your interest in our brand but also keeps you updated on our latest news and events, which can be great conversation starters during interviews.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management roles, particularly in restaurants or bars. Emphasise your leadership skills and any achievements related to customer satisfaction and team training.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of what makes a Lounge special. Mention specific examples of how you've successfully managed teams and improved customer experiences.
Highlight Relevant Skills: In your application, focus on key skills such as KPI management, food safety knowledge, and your ability to create a vibrant community atmosphere. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a General Manager role.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Leadership Skills
As a General Manager, your leadership abilities are crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, focusing on your management style and how you motivate staff to achieve their best.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to explain how you've managed labour costs, stock levels, and customer satisfaction in previous positions, demonstrating your ability to drive business success.
✨Highlight Your Training Experience
Training and recruiting front-of-house teams is a significant part of the role. Prepare to share your experiences in developing staff, including any successful training programmes you've implemented and how they improved team performance.
✨Demonstrate Your Passion for Customer Service
Customer satisfaction is at the heart of this role. Be ready to discuss how you've created exceptional customer experiences in the past and your strategies for ensuring every customer leaves happy.
