Bilingual Senior HR Generalist (English/Swedish)

Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Join Our Team at Global Relay! At Global Relay, our HR team is the backbone of our corporate culture, bringing together dedicated and hardworking individuals who are eager to learn and grow with the company. We are committed to helping our employees reach their full potential through coaching, learning and development, and open communication. We collaborate closely with the Global Relay Leadership team on key initiatives such as performance management, career development, compensation and benefits, and recruitment. The Global Relay HR team champions our corporate culture by bringing together dedicated and hardworking individuals who aspire to learn and grow with the company. We strive to bring the best out of our employees and enable them to perform at their optimal potential through coaching, learning & development, and providing continuous feedback.

About the role: We are seeking a bi-lingual English/Swedish-speaking Senior HR Generalist to provide daily HR support to the Global Relay SE and UK team. This role is situated in our London office and involves working closely with the HR team to develop, implement, and deliver HR programs. The Senior HR Generalist will support our newly opened office in Stockholm, so a strong understanding of Swedish law and proficiency in the Swedish language is essential. In this position, you will be actively involved in all aspects of HR, including recruitment, performance management, occupational health and safety, HR system implementation and maintenance, as well as the development and implementation of policies and procedures. As the Senior HR Coordinator, you will provide comprehensive administrative support to the daily operations of the HR team. Your contributions will ensure the efficient and professional delivery of HR programmes, processes, and services across the organisation. Additionally, you will act as a point of contact for the UK HR Director, assisting in training, delegating, and guiding other members of the HRC team to ensure smooth operations and effective collaboration.

Duties and responsibilities:

• Overseeing the HR function for the Stockholm office and collaborating with managers on employee relations issues, performance management, and assisting them in implementing best HR practices.
• Providing immigration support to our UK and SE employees by preparing and reviewing all visa applications and Certificates of Sponsorship and working closely with our immigration provider.
• Direct responsibility for administering the benefit enrollment and any changes for the UK and SE.
• Builds and maintains positive working relationships with assigned business units to ensure HR services are properly executed.
• Analyzes and makes independent recommendations regarding solutions to problems with varying complexity in accordance with organization objectives and guidelines.
• Maintains compliance with all applicable UK and Swedish employment law requirements, company policies, procedures, and standards.
• Creates HR documentation including offer letters, onboarding documents, contractual agreements, employment confirmation letters, etc.
• Processes updates in the various HR Systems (HRIS, ATS, PAS) as required.
• Supports the annual performance management process, including facilitating employee review meetings and tracking employee performance.
• Facilitates onboarding activities and conducts exit interviews and related activities as part of the off-boarding process.
• Organizes and prioritizes a variety of projects and tasks in an effective and timely manner, sets appropriate priorities and meets deadlines.
• Handles employee relation issues and investigations, consults with HR leadership on complex matters and investigations.
• Conducts cultural (final-round) interviews with internal and external applicants being considered for employment.
• Assesses and identifies trends and proposes solutions that will assist the HR leadership team in designing improvement strategies.
• Works with the Recruitment team to provide support in the recruitment process: developing and maintaining job descriptions, screening resumes, interviewing and reference checking.
• Supports the Annual Compensation Program by educating managers and supporting employee communication.
• Provides support with strategic HR initiatives, including research & recommendations, ownership & participation in the development, implementation and maintenance of initiatives.
• Analyzes and creates reports based on HR metrics on an ad-hoc basis, specifically detailing the effectiveness of current HR programs and processes.
• Supports hiring managers in developing and maintaining job descriptions, sourcing, interviewing/screening, making offers and initial stages of on-boarding candidates.
• Collaborates on the design of and conducts training programs as needed.
• Attends and represents Global Relay at career fairs and recruitment-related events.
• Partners with hiring managers to identify and source qualified applicants for open positions if required.
• Participates with the hiring team to make employment recommendations based on information developed through interviews, reference checks, employment applications, and resumes.
• Assist with ad hoc special projects as required.

About you:

• 5+ years’ experience in Human Resource capacity is essential.
• Ideally CIPD qualified or working towards this.
• Knowledge of HR standards and best practices, with a strong understanding of Swedish employment law.
• Experience in immigration policies and procedures.
• Experience in HRIS or other databases, with excellent skills in MS Office Suite (Word, Excel, Outlook).
• Highly detail-orientated with strong written, verbal and interpersonal communication skills.
• Excellent organizational skills with the ability to prioritize and multi-task.
• Strong analytical and problem-solving skills.
• Self-starter who is comfortable working independently and with a team.
• Must be able to show proven record of responsibility and judgement including exercise of discretion and confidentiality.
• Strong ability to lead and run team meetings and discussions.

If you are passionate about HR and eager to contribute to a dynamic and growing company, we would love to hear from you!

What you can expect: At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.