Reservations Agent

Reservations Agent

Slough Full-Time 24000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage accommodation bookings for high-net worth clients in a fast-paced environment.
  • Company: Join a growing boutique accommodation business supporting the creative industries.
  • Benefits: Enjoy excellent long-term progression, hands-on training, and a fun team culture.
  • Why this job: Perfect for detail-oriented individuals who thrive in a dynamic, supportive team setting.
  • Qualifications: 2-3+ years in booking/reservations; strong communication and organisational skills required.
  • Other info: Must be available for rotating shifts between 9am and 6:30pm.

The predicted salary is between 24000 - 32000 £ per year.

We are excited to be working with a boutique accommodation business who support their clients across the creative industries. Their close-knit team works in a fast-paced, high-trust environment where confidentiality and attention to detail are essential. The company is growing steadily, offering excellent long-term progression and hands-on training.

The Individual: As booking agent, you will have experience across reservations from hotels, agencies or airlines etc. You will handle accommodation bookings for clients, working in a fast-paced, detail-oriented environment. This includes coordinating group bookings, liaising with hotels and estate agents, and ensuring high levels of confidentiality.

Key Responsibilities:

  • Manage end-to-end accommodation bookings for high-net worth clients
  • Handle serviced apartments, hotels, and private lettings
  • Maintain detailed client records and booking information
  • Work across various client timelines and needs simultaneously
  • Uphold confidentiality and comply with anti-money laundering protocols
  • Work closely with a diverse team of junior and senior members

Requirements:

  • 2–3+ years in a booking/reservations/travel agency role
  • Able to multi-task, remain organised, and perform under pressure
  • Strong communication and memory skills—note-taking and attention to detail are key
  • Backgrounds in hotels, airlines, production, or admin all welcome
  • A team player who fits into their fun, eclectic, and motivated team culture
  • MUST be able to work rotating shifts between 9am and 6:30pm

If you are keen to discuss the details further, please apply today or send your CV to Emma Stillwell at COREcruitment.com

Reservations Agent employer: COREcruitment Ltd

Join a dynamic boutique accommodation business in London, where you will thrive in a supportive and vibrant team culture that values creativity and attention to detail. With a focus on employee growth, this role offers excellent long-term progression opportunities and hands-on training, making it an ideal environment for those looking to advance their careers in the hospitality sector.
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Contact Detail:

COREcruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reservations Agent

✨Tip Number 1

Familiarise yourself with the specific types of accommodation and services offered by the company. Understanding their unique offerings will help you speak confidently about how your experience aligns with their needs during any discussions.

✨Tip Number 2

Network with professionals in the travel and hospitality industry, especially those who have worked in reservations or booking roles. They can provide insights into the company culture and may even refer you directly, which can significantly boost your chances.

✨Tip Number 3

Prepare to demonstrate your organisational skills and ability to handle multiple tasks under pressure. Think of specific examples from your past roles where you successfully managed competing priorities, as this will be crucial in a fast-paced environment.

✨Tip Number 4

Showcase your communication skills by being clear and concise in all interactions. Whether it's during a phone call or an informal chat, make sure to convey your enthusiasm for the role and your understanding of the importance of confidentiality in handling client information.

We think you need these skills to ace Reservations Agent

Experience in Reservations Management
Attention to Detail
Strong Communication Skills
Organisational Skills
Ability to Multi-task
Confidentiality Awareness
Client Relationship Management
Time Management
Problem-Solving Skills
Knowledge of Booking Systems
Team Collaboration
Adaptability to Rotating Shifts
Memory Retention Skills
Understanding of Anti-Money Laundering Protocols

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in reservations, particularly in hotels, agencies, or airlines. Emphasise your ability to manage multiple bookings and maintain confidentiality.

Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention specific examples of how you've successfully handled bookings in a fast-paced environment.

Highlight Key Skills: In your application, emphasise your organisational skills, ability to multi-task, and experience working under pressure. These are crucial for the Reservations Agent role.

Follow Application Instructions: Ensure you send your application to the correct email address provided in the job description. Double-check that all required documents are included before hitting send.

How to prepare for a job interview at COREcruitment Ltd

✨Showcase Your Experience

Make sure to highlight your previous experience in reservations, whether it's from hotels, agencies, or airlines. Be prepared to discuss specific examples of how you've managed bookings and handled client needs in a fast-paced environment.

✨Demonstrate Attention to Detail

Since attention to detail is crucial for this role, be ready to provide examples of how you've maintained accuracy in your work. You might want to mention any systems or processes you used to ensure that all client information was correct and up-to-date.

✨Emphasise Communication Skills

Strong communication skills are essential for liaising with clients and hotels. Prepare to discuss how you've effectively communicated with various stakeholders in the past, and consider sharing a situation where your communication made a significant impact.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your ability to multi-task and perform under pressure. Think of examples where you've successfully managed multiple bookings or dealt with challenging situations, and explain how you prioritised tasks to achieve positive outcomes.

Reservations Agent
COREcruitment Ltd
Location: Slough
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