Senior Account Executive - Digital Experience / Customer Experience Management
Senior Account Executive - Digital Experience / Customer Experience Management

Senior Account Executive - Digital Experience / Customer Experience Management

Bolton Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Help customers navigate digital transformation and solve complex business challenges.
  • Company: OpenText is a global leader in digital experience and customer experience management.
  • Benefits: Enjoy competitive compensation, collaborative culture, and opportunities for continuous learning.
  • Why this job: Join a dynamic team driving innovation and making a real impact in the digital world.
  • Qualifications: Five years of B2B sales experience, consultative skills, and a Bachelor's Degree required.
  • Other info: Be part of a community where trust and ownership are key values.

The predicted salary is between 43200 - 72000 £ per year.

Your Impact: As an Account Executive at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change. Your customers trust your judgment to help them solve their most pressing business problems and to support them in their journey to the cloud and to become a digital enterprise. You will stop at nothing to help them find the right solution to positively impact the business, improve their most important business processes, or reduce their risks. You are comfortable with complex sales cycles. Your track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry.

The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenText works with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations.

The OpenText Experience cloud is focused on selling an industry-leading portfolio of Customer Experience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones, attract and retain customers, and reach new segments—all while driving higher conversion and engagement. Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management, and Workforce Optimization solutions offer exciting and compelling ways to address customer needs.

What the role offers:

  • Consultative selling and intensely listening to your customers.
  • Preparing comprehensive territory plans.
  • Identifying and converting opportunities into sales.
  • Skillfully executing each phase of the sales process from pipeline generation to closing the deal.
  • Masterful client presentations and running effective meetings.
  • Clearly articulating the value proposition of solutions and products and the endless possibilities of the digital enterprise to your customers.
  • Collaboration across all internal teams and resources to ensure you bring the best solution to your clients.

What you need to succeed:

  • A track record of at least five years of B2B selling across the Enterprise.
  • Experience working in a consultative capacity with C-level customers on complex cloud-based, on-premises or hybrid solutions.
  • Expert knowledge of the B2B buying process and know all your key competitors and closely follow industry trends.
  • You deploy advanced sales methodologies and tools to achieve and exceed your targets.
  • Whether it’s the challenge of developing new accounts or finding untapped opportunities in your existing client base, the opportunity to grow our business is what drives your efforts every day.
  • Intellectual curiosity, easily grasp new products and solutions, and bring the spirit of innovation to your customers.
  • Bachelor’s Degree and a passion for continuous learning.
  • Experience selling Digital Experience software similar to CCM (Customer Communication Management), CEM (Customer Experience Management) or WCM (Web Content Management) would be an advantage.

One Last Thing: OpenText is more than just a corporation, it’s a global community where trust is foundational, the bar is raised, and outcomes are owned. As an Open Text Account Executive, you drive digital transformation for global clients, solving complex business challenges and accelerating their journey to the cloud. Your consultative expertise and success in complex sales cycles contribute directly to business growth, earning you a competitive compensation package that recognizes your substantial impact in shaping the digital enterprise landscape.

Senior Account Executive - Digital Experience / Customer Experience Management employer: OpenText

At OpenText, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our global team is dedicated to empowering employees through continuous learning opportunities and a competitive compensation package, ensuring that your contributions are recognised and rewarded. Located in a dynamic environment, you will have the chance to work with cutting-edge technology while helping clients navigate their digital transformation journeys, making a meaningful impact in the world of Customer Experience Management.
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Contact Detail:

OpenText Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Executive - Digital Experience / Customer Experience Management

✨Tip Number 1

Familiarise yourself with the OpenText Experience Cloud platform and its offerings. Understanding how their Customer Experience Management products work will allow you to speak confidently about their solutions during interviews.

✨Tip Number 2

Network with current or former employees of OpenText on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 3

Prepare to discuss your experience with consultative selling and complex sales cycles. Be ready to share specific examples of how you've successfully navigated these processes in the past, as this is crucial for the role.

✨Tip Number 4

Stay updated on industry trends related to digital transformation and customer experience management. Being knowledgeable about the latest developments will demonstrate your intellectual curiosity and commitment to continuous learning.

We think you need these skills to ace Senior Account Executive - Digital Experience / Customer Experience Management

B2B Sales Experience
Consultative Selling
Complex Sales Cycle Management
Client Presentation Skills
Territory Planning
Pipeline Generation
Closing Techniques
Understanding of Cloud Solutions
Knowledge of Customer Experience Management (CEM)
Digital Experience Software Expertise
Collaboration Skills
Industry Trend Awareness
Advanced Sales Methodologies
Intellectual Curiosity
Continuous Learning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in B2B sales, particularly with C-level customers and complex cloud-based solutions. Use specific metrics to demonstrate your success in previous roles.

Craft a Compelling Cover Letter: In your cover letter, emphasise your consultative selling skills and how you've helped clients solve business challenges. Mention your familiarity with Digital Experience software and your passion for continuous learning.

Showcase Your Knowledge: Demonstrate your understanding of the B2B buying process and industry trends in your application. This shows that you are not only qualified but also genuinely interested in the role and the company.

Prepare for Interviews: If invited for an interview, be ready to discuss your approach to consultative selling and how you would handle complex sales cycles. Prepare examples of how you've successfully converted opportunities into sales.

How to prepare for a job interview at OpenText

✨Understand the Digital Experience Landscape

Familiarise yourself with the latest trends in digital experience and customer experience management. Be prepared to discuss how these trends can impact businesses and how you can leverage them to help clients achieve their goals.

✨Showcase Your Consultative Selling Skills

Prepare examples from your past experiences where you've successfully used consultative selling techniques. Highlight how you listened to clients' needs and tailored solutions to meet their specific challenges.

✨Master the Art of Presentation

Since client presentations are crucial for this role, practice delivering clear and engaging presentations. Focus on articulating the value proposition of the products and how they can transform a client's business.

✨Research the Company and Its Competitors

Before the interview, dive deep into OpenText's offerings and its competitors. Understanding the competitive landscape will allow you to speak confidently about how OpenText stands out and how you can contribute to its success.

Senior Account Executive - Digital Experience / Customer Experience Management
OpenText
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  • Senior Account Executive - Digital Experience / Customer Experience Management

    Bolton
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-06-19

  • O

    OpenText

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